Job description

Company Overview:

Come join our warm, casual, welcoming work environment and be part of the team! Hybrid schedule available!

Brooks Group Insurance Agency LLC (“Brooks”) is a full-service wholesale distributor of specialty insurance products and services in the property and casualty marketplace providing coverage on both an excess and surplus (E&S) and admitted basis.

Since its founding, Brooks has successfully serviced the standard markets and brokered distressed and complex lines of business. As an independent wholesaler, Brooks has the premium volume to create and maintain significant relationships with its markets, enabling a preferred partner status that results in priority attention to submissions and superior service. Brooks’ market strength and expertise includes:

• Independent wholesale broker
• High-touch broker specialists
• Comprehensive business product line mix
• Collective approach to complex insurance needs

Job Description:

The Associate Broker role is for an individual with a minimum 3 years’ experience in the wholesale insurance industry. This role will report directly to the Unit Manager and provide customer service support to various retail agents (Brooks customers). The Associate Broker will actively work with carriers to manage quoting, document distribution, binding and billing. This role will be located in/report in to the Brooks office located in Woodland Hills, CA.

Responsibilities:

• Maintains and services new and renewal policies from quoting, binding, billing and throughout the policy term.
• Reviews applications for completeness and requests missing information from the retail agent, when required.
• Follows up on new and renewal quotes in an effort to maximize all new business quotes and retain renewals.
• Prepares and delivers the quote and policies to the retail agents
• Requests changes to policies as instructed by the agent.
• Maintains compliance with agency’s established processes.
• Keeps up to date with the various products and services the agency represents
• Provides proactive and solutions-oriented customer service to all internal and external queries

Position Requirements:

• 3 years’ experience in the insurance industry in a similar role.
• P&C License or equivalent industry experience
• BA/BS preferred
• Experience working with AIM (Vertafore) preferred
• Strong interpersonal and communication skills and the ability to communicate and build trusted relationships with all levels of staff and external contacts
• Significant attention to detail
• Provides a high quality product and takes ownership of work
• Excellent customer service skills
• Works with a sense of urgency as required to meet deadlines
• Acts in a diplomatic manner and responds promptly to customer needs/requests
• Able to prioritize workload and work under pressure
• Proficient in Microsoft Office applications – Word, Excel, etc., and basic computer skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Manalapan, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• commercial insurance: 3 years (Preferred)

License/Certification:

• P&C License (Preferred)

Work Location: Hybrid remote in Manalapan, NJ

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