Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

The Associate Correspondence Representative has an integral role in directing customer interaction, utilizing alternative methods of communication to answer and assist with a wide variety of inquiries. On a daily basis, they will run our letter program 1st thing in the morning, being sure to capture and upload correspondence from the previous day, so it can be reviewed by the team. The Associate Correspondence Representative will also process checks and letters delivered from the previous day. They will handle any return mail coming in and compare the information on the return mail to what we have on file in the system, making updates to the system as necessary. They also assist with voiding old checks and passing this information along to the finance department, so that new checks can be written by the Finance team as needed.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 7:030am – 4:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 300 Burnett Street Fort Worth, TX.

Primary Responsibilities:

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  Works on simple tasks using established procedures.
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  Depends on others for guidance.
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  Work is typically reviewed by others.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher) OR 6+ months general office experience
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  Experience with Microsoft Word (creating and editing word documents, converting Word to PDF files, mail merge) and Microsoft Outlook (emailing, setting up calendar reminders)
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  Ability to multi-task including the ability to understand multiple products and multiple levels of benefits within each product
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  Ability to work our normal business hours of 7:030am – 4:30pm.
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  Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

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  Experience with Ten Key numerical input
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  Experience with Alpha numeric input
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  Experience with Typing

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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