Job description

A Child Protective Services Caseworker

The position works under the supervision of a CVS supervisor and provides permanent planning and placement services to abused or neglected children. The position recruits, trains, studies, licenses, and develops foster and adoptive homes for the Child Protective Services program. The position supports families and children in dealing with separation and attachment issues in preparation for permanent placements, actively seeks placement options for specific children, and recommends placements. The position participates in abuse and neglect investigations related to foster/adoptive families as assigned. The position may assist the Texas Adoption Resource Exchange Coordinator by gathering and reviewing information pertaining to children available for adoption, preparing information listed on the Department of Family and Protective Services internet website for Texas Adoption Resource Exchange, fielding calls, screening families inquiring about adoption and forwarding information to caseworkers assigned to recruit for the child. The position interacts routinely with Texas Department of Family and Protective Services staff, children, foster/adoptive parents, child placement agencies, lawyers, court personnel, therapist and other state agencies.

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.

DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.

Newly hired employees holding a Master's Degree in Social Work may qualify for an increase at the point of hire.

Essential Job Functions:

• Recruits, identifies and matches children with prospective adoptive families; and provides services to children in adoptive placement
• Recruits, trains, completes studies, licenses and develops foster and adoptive families.
• Maintains sufficient case documentation, including forms and narratives, to provide a complete and accurate written record
• Builds and maintains communication and working relationships within the program and region and community groups in order to ensure that the objectives of the agency are accomplished.
• Conducts assessments of current life situations of child or children and families to determine the presence of child abuse and neglect.
• Provides services after normal working hours and on weekends to maintain 24-hour coverage.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.

Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.

Knowledge Skills Abilities:

• Knowledge of child development
• Knowledge of family dynamics
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.

Initial Screening Criteria:

Child Protective Services Specialist I:

• An accredited Bachelor's degree OR
• An accredited Associate's degree plus two (2) years of relevant work experience OR
• 60 accredited college credit hours plus two (2) years relevant work experience OR
• 90 accredited college credit hours plus one (1) year of relevant work experience.

Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.

Additional Information:

Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur FY24, based on readiness. To learn more about CBC, please visit www.dfps.state.tx.us/Child_Protection/Foster_Care/Community-Based_Care

This position may be filled at any level from a CPS Specialist I to CPS Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.

Applicants considered for placement in this position will be required to pass a drug screening. At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results.

During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment.

This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit.

Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.

COMPETENCIES REQUIRED/ACQUIRED DURING THE FIRST FEW MONTHS OF EMPLOYMENT:

PROCESS COMPETENCIES
A process competency refers to a general approach to practice that can be observed in a newly hired CPS Specialists' interactions with children, families, and safety networks.

Engaging

• Understands and is able to articulate how family engagement is critical to achieving safety, permanency, and well-being.
• Can identify basic strategies for engaging children and families.
• Understands and appreciates the different views, expertise and experience of others; takes into account the perspectives of other individuals

Teaming

• Understands the need to expand the child's safety network beyond caregivers and to other adults who care about the child and can participate in day to day safety of the child.
• Interviews caregivers to identify individuals who may be supportive of the caregiver and/or child.
• Interviews children to identify individuals who may be supportive of the child and/or caregiver.

Assessing

• Understands and is able to articulate the concept of child safety.
• Is able to identify one's own biases and is willing to challenge one's own thinking.
• Regularly seeks information from a variety of sources to make and revise assessments.
• Understands the importance of and is able to make judgments based on factual information vs. assumptions.

Planning

• Considers ways to ensure personal safety in addition to safety of children and families during interviews and other meetings

Intervening

• Understands and is able to articulate what an intervention is and the variety of interventions CPS might use under which circumstances.

Evaluating

• Understands and is able to articulate personal responsibility for outcomes in a case.

CONTENT COMPETENCY
A content competency refers to a specialized domain of knowledge that should be integrated into process competencies.

Domestic Violence

• Understands and is able to identify power and control.
• Distinguishes domestic violence from other types of violence
• Is able to identify and refer both victims and perpetrators of domestic violence to appropriate services.

Mental Health

• Can articulate symptoms of broad mental health diagnostic categories.
• Is able to make appropriate referrals for crisis intervention, psychological and psychiatric evaluations.
• Can articulate mental health resilience factors and recovery process.

Substance Abuse

• Distinguishes between substance use, abuse, and chemical dependency.
• Can articulate physical and behavioral warning signs of substance use and abuse.
• Administers and/or makes referrals for drug testing as appropriate.
• Makes referrals to community and contracted services available to treat substance abuse.
• Can articulate substance abuse resiliency factors and recovery process.

PROFESSIONAL COMPETENCIES
Demonstrates a basic understanding of the following

• Federal and state law, regulations and rules for the operation of child protection programs.
• The statutory responsibility for reporting suspected abuse and neglect
• Roles and responsibilities of participants in the global child welfare system, including children, families, child protection, various courts, and other child/family serving agencies
• Legal definitions and concepts, including ethics, and is able to apply them within the law to casework and judicial process

Establishes Effective Relationships with Colleagues

• Is willing to accept and provide support and assistance from/to co-workers, supervisors and other child protective services employees
• Is able to build and maintain effective working relationships with external stakeholders

Follows policy and procedures

• Is able to learn and understand the specific policies and procedures for child protective services
• Understands the policy requirements of ethical practice and the ramifications to staff and clients when this does not occur.
• Demonstrates adherence to policy and best practice

Documenting

• Records observations accurately as part of case documentation, using specific quotes and precise behavioral descriptions of the danger and its impact on the child
• Prepares clear, accurate, and appropriate written communications or documents
• Prepares court documents such as petitions, affidavits and court reports

Managing Time

• Acts quickly to solve problems and to get things done
• Uses technology, "to-do" lists or other tools to manage time, keep track of what needs to be done, and manage multiple, pressing job demands
• Regularly re-assesses and re-prioritizes in order to focus attention on the most important tasks

PHYSICAL REQUIREMENTS:
These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.

Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.

Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.

Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.

Interview Requirements:
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

Bilingual applicants (Spanish/English) are encouraged to apply. Bilingual applicants selected for this position may be eligible to receive an additional 6.8% increase to the base salary after successfully passing a bilingual test. The applicant will need to be fluent in writing/speaking in Spanish in order to receive the salary increase.

MOS Code:

Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor's Military Crosswalk here.

Job Type: Full-time

Pay: From $3,816.65 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime

Education:

• Associate (Preferred)

Experience:

• Social work: 1 year (Preferred)

Work Location: One location

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