Job description

COMPASS specialize in increasing market share for our clients brands and we ensure we tailor our services to their needs in a face-to-face environment.

Responsibilities

• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures..

Key Requirements

• High School Diploma or equivalent.
• More education or experience may be preferred.
• Strong customer service, active listening, verbal and written communication skills. Professional phone voice.
• Understanding of company products, services, and policies.

What We Value

• Highly motivated, entrepreneurial, and team-oriented candidates with strong accounting, finance, modeling, and problem-solving skills
• A strong combination of organization and interpersonal/communication skills
• Keen interest in financial markets and good commercial instincts

Seniority Level: Entry Level

Job Types: Full-time, Contract

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $44,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Houston, TX 77042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

conforminform.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, conforminform.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, conforminform.com is the ideal place to find your next job.