Job description

Event Staff

Position Overview:

Event staff play a critical role in providing outstanding customer service while ensuring each event here at Mechanics
Hall is safe and successful. Event Staff will be supervised by the Event Operations Manager and will assist in all areas of event operations, as needed.

Responsibilities:

• Greet event patrons, help patrons navigate the venue and address any questions or concerns they may have.
• Be aware of and follow the proper procedures for assisting patrons with disabilities
• Setting up chairs and stages for events.
• Assist with stage adjustments and piano moves when necessary.
• Facilitate seating organization in respect to fire code regulations and working as an usher when needed.
• Serving food and drinks and operating cash register systems when applicable.
• Performing janitorial tasks such as sweeping, mopping and restocking restrooms during and post- events.
• Attend Training and Event Staff meetings as required.

Qualifications:

• High School diploma or equivalent
• Must be at least 18 years old
• Courteous, friendly personality
• Maintain a professional, neat and well-groomed appearance, adhering to the Mechanics Hall dress code requirements
• Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with customers in a calm and rational manner.
• Must be observant, thorough, responsible and punctual
• Ability to meet physical demands of the position including walking, standing for extended periods, climbing stairs repeatedly and lifting heavy items (50 lbs.)
• Able to work a varied schedule consisting of nights, weekends, and holidays

This part-time, hourly position reports to the Event Operations Manager. Rate of pay is $16 per hour. The number of hours per week will vary depending on the events schedule. Events include galas, fundraisers, weddings, dinners, and dinner-dances as well as both public and private receptions before and at performance intermissions.

Organization Overview:
Mechanics Hall is considered the nation’s finest pre-Civil War performance hall and it is a beloved community gathering place in Central MA. The Hall is a 501(c)3 non-profit organization owned and operated by the Worcester County Mechan- ics Association. Our mission is to serve the community by offering the Hall for events that enrich, inspire, and enlighten. It is a National Historic Landmark building and has served the Worcester community since 1857.

Equal Opportunity Employer:

Mechanics Hall is an equal opportunity employer and contractor. We do not discriminate and do take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions and other conditions of employment against any employee or job applicant on the bases of race, color, religion and creed, gender and gender expression, age, national origin and ancestry, disability, marital status, sexual orientation, military status, veteran status, and any other characteristic protected by law. We recognize the injustice of job discrimination in any form and require the full cooperation of all Mechanics Hall employees to ensure the successful operation of our Equal Employment Opportunity Policy.

Job Type: Part-time

Pay: $16.00 per hour

Schedule:

• Day shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Worcester, MA 01608: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: One location

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