The ideal candidate will have proven experience supporting a senior leader with a large organization, tracking deliverables, priorities and essential follow up on behalf of the senior leader. They are required to have exceptional travel planning, calendar management, organizational skills, and a strong presence in all communication types. They need to be highly resilient and adaptable to constantly changing business priorities. They need to be proactive, have meticulous attention to detail and execution of all responsibilities, strong judgement and decision making, and be highly proactive/forward planning.

In addition to traditional EA support, they may also need to meticulously plan and lead large events, Town Halls, and other outside activity such as local marketing events. Demonstrated experience in financial services and project management is preferred. The candidate must diplomatically represent the senior leader at all levels of the corporate hierarchy which includes interacting with various executive level clients and internal constituents across all lines of businesses. Superior interpersonal and communication skills are required.

Creative presentation skills, experience with managing projects and fluency in Microsoft Office are required. The candidate should be comfortable taking senior leader thoughts and draft ideas/communications for use in Town Halls, internal communications and org announcements and senior leader presentations, etc. Individual will proved essential floor support for the broader office as needed.

Performance Expectations:

• Self-starter, ability to work in a fast-paced environment
• Willing and able to learn the business and fully understand how and why tasks satisfy business needs
• Analyze, understand data, and draw conclusions; demonstrate problem solving skills and thinks outside the box to find creative ways to assist the team
• Organize projects with a logical methodology
• Manage sensitive and highly confidential information
• Highly team oriented and constantly working for the good of the business overall
  

Examples of Key Responsibilities:

• Gatekeeper of all contact with the public, clients and staff coming through the executive's office
• Manage extensive and complex calendar for Senior Executive in a fast paced and dynamic environment
• Schedule demanding internal and external meetings; adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering
• Screen incoming calls and determine the level of priority while using caution in dispensing information
• Respond and follow up on managers behalf, delegate tasks to manager's leadership team where applicable
• Manage day-to-day schedule; ensure that the Senior Executive is well prepared for meetings and maintains list of follow up actions working closely with the Business Manager
• Work closely with Business Manager on maintaining key documents including organizational charts and background materials. Able to take succinct minutes and replay key takeaway and themes from senior meetings.
• Coordinate and organize senior meetings, including but not limited to agenda setting, material preparation and distribution, coordination of guest speakers, and logistics.
• Manages Share Point and distribution lists
• Arrange and maintain extensive travel plans and itineraries for both international and domestic travel
• Plan and lead events as needed
• Produce draft communications and presentations
• Reconcile and complete expense reports
• Maintain a poised attitude under pressure with the flexibility to adapt to changing priorities in a deadline driven environment
• Be extremely well organized with exceptional time-management skills
• Can work independently and handle constantly changing needs
• Demonstrate the highest level of integrity, confidentiality, and trustworthiness
• Be approachable and have an engaging positive attitude

Qualifications:

• Fluent in MS Outlook, Word, Excel, and PowerPoint
• Fluency in Share Point a plus
• Basic Project Management skills and demonstrated experience
• Effective interpersonal skills
• Superior oral and written communication skills
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Advanced ability to organize
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• At least 5 years of administrative experience ideally supporting C- Suite Executives or Managing Director level
• College degree is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Los Angeles,CA $30.14 - $43.26 / hour