Expert IT Systems

• 00027960

Occidental Petroleum Corporation (NYSE: OXY) is an international oil and gas exploration and production company, and its OxyChem subsidiary is a major North American chemical manufacturer. We are one of the largest U.S. oil and gas companies, based on equity market capitalization, with more than 40,000 employees and contractors worldwide.

Our greatest asset has been and will continue to be our people. We are looking for an experienced and motivated individual to fill the position of Expert IT Systems within our Digital Workplace based in The Woodlands, TX.

Seeking a motivated professional who is creative, analytical, and solution-oriented with good interpersonal and communication skills. A successful candidate will be responsible for:

• Develop strong customer relationships with the business users to identify opportunities for better work experience.
• Partner with the business to deploy current technology, applications, and tools that will improve the IT user experience.
• Maintain a strong business, and technology understanding and awareness of trends, opportunities, and issues.
• Troubleshoot problem areas in a timely manner ensuring clear and effective communication throughout the cycle of support, providing end-user assistance where required.
• Logging and tracking all incidents and service requests into company provided tools. Work with users through a series of actions to help set up systems or resolve issues. Working continuously on a task until completion or escalating to the next level support, when appropriate.
• Installing, configuring, and supporting computer hardware, operating systems, and applications. Includes computer hardware, peripherals, software, and IT equipment, data room equipment, cabling, printing, and replacing parts as required.
• Keep local assigned sites informed of upcoming activities. Keep co-workers informed of changes and issues with the IT environment. Work with IT groups to stay current on changes, initiatives, problems, and experiences seen across the enterprise.
• Identify recurring issues, propose, and implement appropriate fixes.
• Must be capable of providing proper documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT and business areas, detailing hardware installations, logically storing project files, and cross-training.
• Model a strong work ethic and take the lead on a variety of support initiatives. Be flexible and willing to adapt to changing business requirements. Continuously learn technologies, customer business needs, and apply techniques to customer needs.
• Conduct formal and informal end-user training on the use of various applications and hardware.
• Physically able to maneuver IT hardware, including servers, UPS, and batteries when necessary.

• Bachelor's degree in Computer Science, MIS, or other relevant discipline.
• At least 5 years of experience in IT
• At least 3 years of experience in the Oil & Gas industry
• Must have excellent knowledge using Microsoft O365 Office Suite, ServiceNow, Citrix, and SAP
• Must be able to plan and prioritize daily tasks with excellent organizational skills including accurate record keeping and proper documentation.
• Ability to work independently, multi-task, follow processes, policies, including environmental & safety, and act as a contributing member of a team.
• Experience with Project Management. Ability to manage projects as well as a resource for projects.
• Excellent written and oral communication skills.
• Strong work ethic with attention to detail.
• Available for after-hours IT support as needed.
• Must be willing to travel to the Gulf Coast Region & GOM

Relocation: Will not be offered at this time

Occidental does not offer sponsorship of employment-based nonimmigrant visa petitions for this role

Occidental is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, political preference, sexual orientation, gender identity, national origin, protected veteran status, or disability status.