Job description

Front Desk Medical Receptionist

Seeking experienced individual to work full-time in an Oncology Practice in Voorhees, NJ as Front Desk receptionist. This is a busy oncology/hematology practice with a high volume of phone calls. .

Responsibilities outlined below:

• Greets Patients and checks them in to see the Physician.
• Accurately verifies demographics and collects payments.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Performs operator functions including triaging calls; connecting and transferring calls or implementing a dashboard ticket; setting up conference calls; and reporting telephone and equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers.
• Responsible for communicating to answering service as needed
• Enter and manage patient data in EMR (INTERGY)
• Some general knowledge of health plans and billing helpful
• EMR experience is a plus
• Performs other duties as assigned to maintain workflow in the department.

Must have:

Understand Medical Insurance, Referrals and collect copays and balances

- MULTI-LINE PHONE EXPERIENCE in a medical practice or call center required

- Possess excellent customer service skills

- Be organized, accurate and reliable

- Be professional and courteous

- Be motivated and a self-directed

- Be friendly and outgoing

We offer the following benefits: Medical, Dental, Vision 401K

Only candidates being considered will be contacted.

Job Type: Full-time Monday to Friday

Required experience:

• Customer Service: 3 years

Medical Office: 3 years

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Hematology
• Oncology

Schedule:

• 8 hour shift

Work Location: In person

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