Front Desk Receptionist

Full Time
Uniondale, NY 11553
Posted
Job description

Omni Physical Therapy Services

We are on a mission to help people in pain, go from worrying to enjoying their passions of life, knowing they can always find miraculous pain reduction and healing and health, using our proven approach.

Your role will enhance our ability to provide this life-changing experience to those who seek our care. You will be an integral part of ensuring that our office operations run smoothly and are successful in supporting other business activities.

Skills Required

  • Previous Medical experience is required.
  • Experienced with health insurance verification and obtaining authorization is required.
  • Excellent customer service skills with deep compassion
  • Must be able to work independently and with others
  • Must be a friendly, energetic, enthusiastic, motivated multitasker
  • Knowledge of EMR and Hippa Compliances.
  • The candidate will be flexible to accommodate the changing needs of the facility.
  • Knowledge of Microsoft Office Suite, Excel, internet, and working computer knowledge required.
  • Being bilingual is a plus

Job Description

  • Answer, follow up, and communicate to the client leads by making timely appointments as per the patient onboarding policies of the company
  • Provide clarity with communication - Communicate clearly with the patients and staff as required for the smooth operations of the company
  • check-in and check out processes
  • Educate patients to complete the prescribed course of treatment
  • Schedules and confirms patient appointments in person and over the phone
  • Pulling, filing, and maintaining patient medical records
  • Collects and enters all copays into the system, posts daily billing
  • Enters prescriptions, faxes note to doctors, and reviews caseloads
  • Verifies patient insurance prior to appointment
  • Obtain insurance authorization as needed for visits evaluations and initial evaluations
  • Fax notes, plan of care, or any documents to insurance, billing company, and other providers as needed
  • Review and maintain receivables with the billing company and practice manager
  • Notify any lag in payment timelines, and will help rectify errors and issues
  • Make sure all the front desk tools are functioning well and notify the practice manager regarding any maintenance or supply requirements in a timely fashion.
  • Will Ensure that the front desk functions well to fulfill the missions of the company
  • Maintain the front desk area clean as per the policies of the company.
  • Assists the therapists as needed, additional support with patients.

Benefits

Competitive compensation, commensurate with experience.

Omni Physical Therapy Services provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Aggressively caring — competitive and growth-oriented while we care deeply for others
  • Outcome-oriented — results-focused with a strong performance culture
  • Outside the box thinkers — Nontraditional, innovative processes
  • People-oriented -- supportive and fairness-focused

Hours per week:

  • 40

Work Remotely

  • No

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Private practice

Medical specialties:

  • Physical & Rehabilitation Medicine

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Ability to commute/relocate:

  • Uniondale, NY 11553: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 3 years (Required)
  • Insurance verification: 3 years (Required)

Work Location: One location

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