Job description

The Rhode Island Eye Institute, a Division of ReFocus Eye Health is looking for a Front Desk Receptionist for our busy ophthalmology/optometry practice in South Kingstown, RI. Your primary job duties will include, but not limited to, scheduling appointments, greeting and checking in patients in a courteous manner, answering all patient inquires, taking phone calls, maintaining and updating patient files; checking referrals as well as insurance eligibility. Your top priority will be to ensure a smooth work flow so that our patients receive the best possible care. Our Front Desk Receptionist should be efficient and well-spoken with experience running a medical office. If you are customer service oriented, computer-savvy and can multitask, we’d like to meet you!

Essential Job Responsibilities:

· Provides reception assistance (i.e. greet patients, answer calls, direct caller to appropriate person or area, etc.)

· Schedule all patient appointments/ follow up visits

· Call patients to remind them of upcoming appointments.

· Responsible for patient check in/check out

· Screen all telephone callers in a professional manner

· Answer all patient questions to ensure full patient understanding.

· Receive and maintain all necessary patient files as well as make sure they are organized/up to date.

· Maintains patient confidence and protects operations by keeping information confidential.

· Maintain schedules with regard to booking, rescheduling, cancelling.

· Obtain insurance information and verify eligibility.

· Properly communicate patient arrival to the technician.

· Effectively manage and direct patient flow.

· Maintain a cleanly/organized work space (will be required to disinfect/sanitize workspace)

· Make sure all new patients are given the necessary paperwork upon arrival.

· Check referrals prior to the appointment.

· Collect Co-Payments

· Performs all other related duties as needed by providers and supervisors.

· Maintain friendly and professional relationships with physicians, office and clinical staff.

· Adhere to policies and procedures during all activities.

Qualifications & Requirements

· Reliable

· Ability to work well with others

· Excellent communication skills

· Data entry and typing skills

· Ability to work in a fast paced environment

· Excellent customer service skills

· Proven experience as a medical secretary or similar administrative position

· Knowledge of medical terminology, regulations and medical office procedures

Preferred:

· Prior ophthalmology experience

· EMR experience

Schedule

M-F

8:00am-5:00pm

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 2 years (Preferred)
• EMR systems: 1 year (Preferred)

Work Location: One location

conforminform.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, conforminform.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, conforminform.com is the ideal place to find your next job.