Job description
United States, Minnesota, Minneapolis
Airport Customer Service
12-Aug-2022
Ref #: 16860
How you'll help us Keep Climbing (overview & key responsibilities)
- Vision: Deliver world-class service to all customers.
- Mission: Make every customer feel like the most valued person.
Internal Movement Eligibility:
- Must be in good standing in current position (no formal performance development Written Coaching Letter, Corrective Action Notice, or Final Corrective Action notice - within the past 6 months).
- Has not transferred in the past six months from current department in current station. This requirement can be waived for promotional opportunities such as SA to CSA/CXA or CSA/CXA to Specialty CSA/CXA.
- Must be in current role for at least 1 year if transferring from outside of the ACS/CGO/Clean/GSE division.
- Currently on active status, however, if you are on an inactive status, you may be eligible to transfer if you are returned to active status prior to the transfer date.
- Have a valid driver's license.
- Must successfully pass all pre-employment and assessment requirements if applicable.
The Ground Maintenance Technician (GMT) Motorized position repairs Ground Support Equipment (GSE) using the appropriate manuals and tools to accomplish all routine and non-routine maintenance.
Summary of responsibilities (not comprehensive of all tasks):
- Inspects, services, troubleshoots, repairs, replaces, and overhauls all GSE and components including the following: truck chassis, body, and drive-train components on a variety of equipment.
- Responsible for electrical and hydraulic troubleshooting and repair, painting, bodywork, and other technical work.
- Practices safety-conscious and environmentally-conscious behaviors in all operational processes and procedures.
The minimum starting hourly rate for this position is $28.31 with a potential maximum hourly rate of $34.38. The ability to reach the maximum hourly rate is dependent upon several other offered premiums (Examples would include but not limited to - Refrigeration, Welding, ASE (Automotive Service Excellence), or CIMM (Certified Industrial Maintenance Mechanic) licenses, Shift differential).
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values Honesty, Integrity, Respect, Perseverance, and Servant Leadership every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great Benefits to help you keep climbing along the way:
- Competitive salary, performance incentives, industry-leading prot sharing, and 401(k) with generous direct contribution and company match
- Paid time off including vacation, holidays, and paid personal time
- Comprehensive health Benefits including medical, dental, vision, short/long term disability and life Benefits
- Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling
- Domestic and International (standby) Flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto/homeowners/pet insurances
What you need to succeed (minimum qualifications)
- Embraces diverse people, thinking, and styles.
- Consistently makes safety and security, of self and others, the priority. High School diploma, GED, or High School Equivalency.
- Must be at least 18 years of age.
- Must have a valid drivers license.
- Eligibility to work in the U.S.
- Ability to speak, read, write, and understand English fluently.
- Ability to work a flexible schedule including fixed or rotating shifts, both indoors and outdoors, including traveling, overtime, nights, weekends, and holidays.
- Completion of a two-year degree at a post-secondary technical school or have a minimum of three years of demonstrated ability.
- Ability to occasionally lift items weighing between 50 and 70 pounds.
- Ability to frequently lift items weighing up to and including 50 pounds.
- This position requires the qualified candidate to pass a drug screen and an extensive criminal background check, and all information provided will be verified.
- Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
What will give you a competitive edge (preferred qualifications)
- A detailed understanding of mechanical, electrical, hydraulic, and pneumatic subject areas.
- Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics.
- Ability to communicate while working as a team and coordinating repairs with other GMTs and outside vendors.
- Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations.
- Must achieve a satisfactory score on entry tests structured to assess performance.
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