Job description

Sharetec is looking for an Implementation Specialist to join our team!

In this role, you will partner with credit union clients to complete product implementations including system setups and training, while providing a best in class customer experience.

This is a full-time, exempt position based in Fort Wayne, Indiana. Remote work is also a possibility. Starting annual salary is $42k and is commensurate with experience.

Who will love this job:

• Someone who enjoys working collaboratively with internal and external customers
• Someone who thrives in a fast-paced environment and likes to be busy
• Someone who likes working directly with customers
• Someone who isn’t afraid to make process improvements as a team member of a rapidly growing software company

As an Implementation Specialist, you will:

• Complete assigned tasks by project due dates
• Conduct virtual learning experiences to familiarize clients with Sharetec add-on products.
• Work together with the client to troubleshoot software related needs that occur as a result of implementation.
• Work collaboratively with team members from across the Sharetec platform.

You should have:

• Required: Associates Degree or higher in related field, or related work experience
• Preferred: 2+ years direct client functions in the financial services industry.
• Experience working with customer stakeholders to deliver project requirements
• Experience juggling multiple tasks with varying due dates.
• Passion for creating high quality user experiences
• · Ownership mentality and ability to handle projects through to completion
• Excellent written and verbal communication skills
• Eagle eye for accuracy
• Solution focused with a “Can Do” mentality

Why Sharetec

Acquired by Evergreen Services group in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge; we are also a unique bunch of people that love to work and play together. We do our best to make fun a basic part of every day.

Sharetec offers a robust benefits package, including competitive salaries, medical, dental, vision, life and disability coverage, Paid Time Off (PTO), paid holidays, $1,000 employee referral program, 401(k) and 401(k) matching. We like to put the fun in the funds with department and company outings like paid food trucks, baseball games, bowling, and riverboat cruises.

Sharetec is an equal opportunity employer.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• financial services industry: 2 years (Preferred)

Work Location: Hybrid remote in Fort Wayne, IN 46814

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