About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.
Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you!

Job Overview:
Macy's Supply Chain Logistics distribution centers provide outstanding customer service. We are conducting a search for a talented Manager of ICQA, who is motivated to assist the Director to provide leadership and is responsible for operations inventory control.

Essential Functions:

• Oversee all aspects of the outbound fulfillment operations (which include stock, packing, shipping) in support of company profit objectives and customer service goals.
• Manage, coach, develop and provide leadership for staff on a daily basis.
• Lead/Partner with the local & central management team on and inventory control processes and execution.
• Lead quality-assurance across the Fulfillment Center to ensure the highest levels of accuracy/integrity and quality standards are consistently executed.
• Focus on leading quality-improvement programs, quality training, and detailed reporting.
• Manage, monitor and report on Cycle Count Execution and results.
• Lead the Preparation and Reconciliation of annual physical Inventories.
• Partner with the Central ICQA team on Inventory/Quality Control process concerns and/or initiatives.
• Close involvement with Security Department on shortage issues.
• Work closely with the Systems Development team on recommended system initiatives to improve overall control and reporting.
• Perform any other functions management deems essential.

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years related experience
• Proficiency in Microsoft Office Required (Word, Excel,Outlook)
• Basic math functions such as addition, subtraction, multiplication, and division
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Ability to effectively plan and execute strategies.
• Ability to solve problems as well as recognize issues and deal with them directly
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around facility or department
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequently lift/move up to 25lbs

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.