Job description
who we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Manager, Business Partnering is the Lead Human Resources partner of a large 24/7 distribution/fulfillment center. This role is based on-site at our DC in Groveport, OH supporting approximately 450 employees (agency and full-time) with up to 1,000 employees during peak season. The Groveport DC is expanding to support the growing business and will total, approximately 500K sq. feet in size. This role partners with people managers and employees to accomplish business objectives through the application of thoughtful, intentional and innovative people support.
They act as a People and Culture expert delivering frontline counsel and guidance in all areas of talent management. Additionally, they partner with business managers and cross-functional partners to deal with various queries and resolve issues autonomously, inclusive of all P&C matters. This role reports into the Director, Business Partnering for Global Fulfillment and supports all roles within Global Fulfillment based in their market which is inclusive of Director level and below positions. This role will also support and drive network wide strategic initiatives and programs with direction from their manager. They Influence and inspire leaders by championing the company's core values through the Practice of Leadership.
a day in the life
- Provide effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
- Lead and partner on initiatives and projects that impact the employee experience within the Global Fulfillment network.
- Support managers through coaching on performance management and improvement in order to assist in the creation/follow-up of action plans around improving employee's performance.
- Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion and other human resource practices.
- Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed.
- Prepare and administer termination notices and related documentation around termination of employment.
- In partnership with benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
- Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement.
- Monitor employee engagement and provide advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction.
- Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
- Support with delivery of annual people programs including grind, bi-annual compensation review, promotion exercises and bonus programs.
- In partnership with the People Practices team, ensure P&C related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws.
- As required in partnership with People Practices, lead and conduct investigations regarding violations of our company's standards of conduct.
- Partners with People and Culture Specialist on people analytics reporting to communicate data to the business to inform and support decision-making.
- In partnership with People and Culture Centers of Excellence, facilitate training to the business for P&C programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required.
- Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.
- A minimum of 8 years progressive generalist or similar relatable experience
- 1-2 years of experience leading or partnering to drive strategic people initiatives.
- Deep understanding of US Labor Law. Knowledge of Canada labor law is a plus.
- Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business.
- Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees.
- Conceptual thinker with fantastic organizational and conflict management skills.
- Negotiation and problem-solving skills with the ability to multitask.
- Decision-making skills with a deep understanding of employee relations, people management and training
- Personal responsibility to see issues through to resolution and meticulous attention to detail.
- Ability to work from the lululemon Columbus, OH Distribution Center.
- Ability to travel 2-3 times per year between US and Canada if applicable.
- Will have a team of HR professionals onsite to support, however, business needs may require time spent supporting night shift team if issues requiring HR support arise.
- Experience supporting salary and hourly employees in an HR capacity a plus.
- Experience working in any aspect of supply chain a plus.
- Demonstrated ability to communicate effectively with the business both written and verbally.
- Proficiency in speaking and writing in Spanish language a plus.
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
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