Job description
Our continually growing practice is seeking experienced Medical Office Receptionist. Must have strong customer service/sales experience, be computer literate (MS Office, Word, Excel and PowerPoint) with good keyboarding skills, detail oriented, possess excellent communication skills (including editing and writing ability) and have the ability to effectively sustain multiple simultaneous tasks while maintaining a high level of customer service.
Responsibilities:
- Heavy phone work
- Efficiently answer patient inquiries by providing general information, scheduling, rescheduling, or canceling their appointments, etc. via phone
- Document all accounts, update patient demographics, and create medical records
- Ability to build rapport with patients
- Must maintain a high level of professionalism and quality customer service
Qualifications:
- Previous experience in customer service and/or a call center is required.
- Healthcare background is a plus
- Plastic Surgery background is a plus
- Ability to prioritize and multitask
- Must be reliable and dependable
- Must be able to work in a fast-paced and growing environment
- Must have a positive, welcoming, and a professional demeanor
- Must be a doer, go getter, and team player
- Excellent written and verbal communication skills a must
- Must be able to work on a flexible schedule up to 6pm daily (weekdays)
- HS Diploma /GED a MUST; College Degree Preferred
- Bilingual Spanish (Preferred not required)
- GREAT BENEFITS and scheduled PTO and holidays
- Must be able to provide work references
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Plastic Surgery
Schedule:
- Monday to Friday
Work Location: One location
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