Job description

Position: Part-Time Reassurance Counselor

Salary: $25 per hour up to 14 hours per week

About CIDNY:

The Center for Independence of the Disabled in New York (CIDNY) is the leading organization serving and representing people with disabilities in New York City. CIDNY's mission is the removal of barriers to the full integration of people with disabilities. CIDNY helps people with disabilities gain the skills and services they need to live independently in the community. CIDNY advocates for fair and effective policies that improve the quality of life for people with disabilities.

Position Summary:

CIDNY seeks a highly effective Reassurance Counselor to provide an active listening ear to our consumers and provide assistance with connection to community resources and services. A Reassurance Counselor must have excellent listening skills as well as excellent communication skills, all the while comprehending what the consumer is trying to convey. Every consumer is to be treated with dignity and respect. A Reassurance Counselor must be knowledgeable and respectful of all disabilities, cultures, and their associated stigma. Reassurance Counselor must have at least 2 years of experience working with the disabled population and no less than two years of experience counseling. A Reassurance Counselor must be open-minded and have flexibility in servicing multicultural consumers, LGBTQ consumers, homeless consumers, and more while providing support and resources. The ideal candidate will be someone who can passionately support our mission of advancing the lives of people with disabilities and understands that mind and body wellness is an imperative relationship that must be maintained in tandem.

Responsibilities include:

• Assesses the counseling needs of the consumers.
• Collaborate with the consumer on options and service plan
• Determines the appropriate level of care according to consumer’s descriptions of need
• Review previous notes on consumers
• Develop a plan of services available to the consumer
• Refer the consumer to an in-house Benefits Counselor by contacting the Counselor and providing needed information to assist the consumer
• Work collaboratively with various departments within CIDNY to make sure consumers’ needs are being addressed
• Follow up with consumers throughout their assistance from CIDNY and make changes as needed
• Update case notes as things move forward or change
• Make outside contacts on the consumer's behalf.
• Document all counseling services, referrals, follow-up calls, and case assessment services provided to the consumer in the HIPPA-compliant database.
• Provide accurate case notes.
• Participate in all staff meetings.
• Participate in bi-weekly Reassurance Counselors’ meetings to collaborate with peers on counseling techniques, resources, current trends in therapy, and more.

Qualification and Skills

• Must possess a fierce dedication to the civil rights of individuals with disabilities
• Must have excellent communication skills as there is frequent communication between CIDNY, consumers, and other organizations committed to full Civil Rights, Integration, and Individual Rights of individuals with disabilities
• Superb writing skills are necessary.
• Must have a strong ability to multi-task, prioritize competing demands, and thrive in a fast-paced environment.
• Have a good understanding of government writings such as SSA, HRA, NYCHA, and more
• American Sign Language or Spanish speaking is a strong plus, but not required.
• Computer literacy is necessary for this position.
• Some travel may be needed to homes, nursing homes, or hospitals; CIDNY will pay all expenses. Cell phone and
• Text pager knowledge is required, as well as knowledge of Outlook and various search engines,

Education and Experience:

• Must possess multicultural competence and skills
• Ability to manage multiple responsibilities in a challenging environment while meeting deadlines and goals
• Ability to build solid relationships and work with people at all levels within and outside the organization
• A Bachelor Degree, preferably but not requires, in psychology, social work, or any disciple in mental health. Will consider a high school degree if there are previous years of experience in the mental health field.

Position Specifics:

• Location: CIDNY's Manhattan Office 1010 Avenue of the Americas, Suite 301, NY, NY 10018, on the corner of Sixth Avenue and 38th Street.
• Shift: (must be flexible) 9:30 am till 5:30 pm. Monday – Friday. Hybrid Schedule (Two days per week must be client-facing).
• Salary: $25 an hour up to 14 hours a week

Other Information:

PROOF OF COVID-19 VACCINATION AND BOOSTERS ARE REQUIRED.

We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information, and testing, family and medical leave, sexual orientation, and gender identity or expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Employees should comply with all COVID safety regulations – wearing masks, etc.

Supervised by: Director of Consumer Programming

How to Apply:

To apply, email a cover letter and resume to Ann DeAngelis, Program Coordinator for Mental Health Services. Do not send by fax. Please use the job title as the email header. NO PHONE CALLS, PLEASE. Resumes are accepted until positions are filled.

Job Type: Part-time

Pay: $25.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10018: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in New York, NY 10018

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