Essential Responsibilities

• Encourage group participation and interaction using open-ended questions and other facilitation skills.
• Cultivate participant commitment and support retention of participants.
• Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive for participants. Foster relationships with and between participants.
• Make learning a shared responsibility for the group.
• Support and encourage participant goal-setting at each session.
• Travel to community locations for program delivery.
• Prepare for each session (e.g., review session content, develop facilitation outline, review notes and participant food and activity trackers, conduct participant reminder call/send participant reminder email).
• Be accessible to participants before and after sessions to answer questions and provide follow-up.
• Follow-up with participants outside of class as needed.
• Schedule and conduct in-person make-up sessions.
• Weigh participants at each session. Record weekly data for each participant (attendance, weight, physical activity minutes, and food tracker completion) in electronic database according to data entry timing requirements.
• Adhere to the YMCA’s HIPAA policies and procedures and ensure participants’ protected health information is secure
• Arrive for class on time and dressed appropriately, following Nanticoke Health Services dress code.
• Connect with Program Coordinator and Nanticoke Diabetes Education Service Coordinator on a regular basis to update on program status and progress and as per any additional expectations outlines.

Minimum Qualifications

• High School degree or higher, with 2 years’ experience working in the health and wellness environment. Must have strong communication, organization, and relationship-building skills
• Ability to build community within a group; good attention to detail; and empathy for health seekers. Must be flexible to work with people from different backgrounds and walks of life and in a wide variety of settings.
• Should be comfortable with data and possess strong computer skills.
• Cultural competency and understanding of behavior change are required.
• Familiarity and proficiency with Listen First or motivational interviewing highly encouraged.

Preferred Qualifications

• Bi-Lingual

The YMCA of Delaware is an equal opportunity employer. The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.