About Us

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to adhere to high quality standards provides our residents with much more than a rental apartment but also exemplary customer service. We continually strive to ensure that we meet or exceed our residents’ expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture provides ongoing training and professional development. It is also important to us that our team members have a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer.

We are looking for a Residential Service Technician for our property located in Chicago's Lakeview neighborhood. Our Residential Service Technician will have the overall responsibility of maintaining the apartment homes, common areas and grounds with attention toward cleanliness, efficiency, safety and asset protection. Janitorial duties required as well. The ideal candidate would be someone with strong interpersonal and customer service skills, who is a team player and has the ability to prioritize and complete work professionally and timely.

Qualifications and Responsibilities

• 3 years prior maintenance experience in a fast-paced residential community
• Ability to perform tasks and repairs related to preventative maintenance, painting, plastering, plumbing, electrical, HVAC and carpentry
• Provide our residents with exemplary customer care
• Responsible for the upkeep and cleanliness of grounds, lobbies, hallways, floors, carpet, restrooms, elevators, stairways, windows and other common areas through daily washing, waxing, dusting, vacuuming and trash removal
• Empty all trash receptacles and transport trash to the disposal area
• A proactive approach, exceptional organizational skills and attention to detail
• Ability to communicate clearly with proficiency in English
• Knowledge of Property Management Software and MS office
• Communicate regularly with our Property Manager regarding resident concerns and maintenance matters
• Ability to professionally complete work orders and unit turns on schedule
• Walk building and grounds daily for cleanliness, perform preventative maintenance and fix any hazardous conditions encountered
• Knowledge of the safe and proper use of common tools, cleaning products and supplies
• Willingness to be a team player and assist other team members as needed
• Flexibility to work overtime and assist at other communities as needed
• Availability to respond to after-hours emergency calls 24/7, including weekends and holidays
• Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws
• Attend all training and complete learning courses as assigned
• Must have own general tools
• Any other tasks as directed by the Property Manager, Director of Maintenance and VPO

Our Benefits

TLC offers a comprehensive benefits program. Our package includes:

• Competitive Compensation
• Commission for Lockouts and Renewal Leases
• Quarterly Bonus Eligibility
• Healthcare Benefits
• 13 Paid Holidays (including your birthday and work anniversary)
• Paid Vacation and Sick Time
• Two (2) Paid Volunteer Day
• Employer Paid Life Insurance Benefits
• Employer Paid Long Term Disability
• Employee Assistance Program
• Continued Training and Professional Development
• Opportunities for career advancement
• 401(K) with generous company match

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.