Job description
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
The Senior Monitoring Engineer resides in the Enterprise Monitoring team within SECU’s Information Technology department. As a Senior Monitoring Engineer, you will be responsible for the administration in a medium to large distributed deployment environment of monitoring solutions. You are self-motivated, working on installation, configuring data inputs and forwarders, data management, user accounts, licenses, troubleshooting, or monitoring solutions to support infrastructure and security devices
Responsibilities
- Installing updates and patches on enterprise monitoring systems to ensure they’re running efficiently.
- Engineer monitoring solutions, and policies to drive alerts and notifications to stakeholders of unusual activity, such as security breaches or system failures.
- Maintaining documentation of all configurations and changes to monitoring solutions.
- Design and implement solutions to address and meet logging requirements within SECU's IT infrastructure.
- Monitoring system performance and capacity to ensure Splunk can handle the workload to meet the organization’s needs.
- Maintain the integrity of the Splunk platform adhering to security best practices.
- Manage Applications & Dashboards for license usage and application errors.
- Setting up Splunk Forwarding for new infrastructure tiers introduced into the environment.
- Identifying bad searches/dashboards and partnering with engineers and systems administrators to improve performance.
- Troubleshooting performance for issues and opening support cases with 3rd party vendor support is required.
- Troubleshoot log feeds, field extractions, search time, etc.
- Provide Granular, Role-based Security.
- Restrict access to sensitive logs and confidential data.
Required Qualifications
- Bachelor's Degree and/or 8 to 10 years of experience in information technology, performing complex analysis, consulting, and providing recommendations.
- 3 to 5 years of experience as a Splunk Administrator.
- Experience in information system architecture methodologies, enterprise monitoring practices, security controls, systems security management, incident response and threat analysis, risk management, and cybersecurity support.
- Experience with Linux and Windows agents for Splunk administration with a solid understanding of the Splunk system.
- Experience in onboarding new data, configuring new dashboards, and extracting information through Splunk.
- Must have strong verbal and written communication skills.
- Can demonstrate the ability to collaborate with teammates within their working team and department effectively.
Other Qualifications
- Splunk Enterprise Certified Administrator, Splunk Enterprise Certified Architect, or ITIL certification are nice to have.
- Network Security and Information Technology Operations Fundamentals
- Drive complex deployments of Splunk dashboards and reports while working with the customers to solve their unique problems across various use cases.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
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