ND Paper, a leading paper product manufacturer in the US with approx. $1 billion annual sales, is a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited, the largest containerboard producer in China and Asia, with $10 billion annual sales. We are an environmentally friendly company that manufactures various types of high-quality pulp, paper and paper-based packaging materials. Our mills in Rumford, Maine and Biron Wisconsin are integrated paper & pulp facilities, and our mill in Fairmont, West Virginia is one of only three in the world that produces air-dried, recycled pulp. Our fourth mill in Old Town, ME produces softwood kraft pulp. We are proud of our 1400 dedicated employees, who together produce more than 1.2 million short tons of pulp & paper annually.

We are looking to add an experienced Senior Administrator to join our dynamic team!

ND Paper offers full benefits and a competitive salary. Reporting to the Director, IT Technical, the Senior Server and Storage Administrator is a key member of the Infrastructure Team, responsible for leading and coordinating technical sustainment activities. This role also provides support services and service level management on ND Paper’s key business systems.

Responsibilities:

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work
• Support and manage the different technology life cycles for both infrastructure hardware and software
• Work closely with other team/department members to support ongoing initiatives and projects
• Manage the Microsoft Windows physical and virtual server environments
• Provide support in Microsoft Active Directory Services and Group Policy
• Manage and maintain enterprise VMware virtualization platforms
• Manage and maintain enterprise backup infrastructure
• Manage and maintain enterprise Storage Area Networks (SAN) environments
• Manage and maintain Microsoft Azure and Office 365 cloud environments
• Support of antivirus and managed threat response platforms
• Manage on premises Citrix environment
• Ensure monitoring of key infrastructure resources along with experience with other IT support tools
• Ability to create and maintain technical documentation
• Create and follow all Standard Operating Processes (SOPs)
• Support 7x24 On-Call Rotation
• 10% Travel may be expected

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

Experience:

• 10+ years’ experience in IT
• Bachelor’s degree required
• Must have strong communication skills and the ability to follow standards and disciplines
• Experience with Microsoft Server operating systems
• Knowledgeable in VMware Virtualization technologies
• Experience with Microsoft Exchange and Microsoft Active Directory
• Experience with Microsoft Azure and Office 365
• Experience with ADFS, DFS, DHCP, and DNS, and other Microsoft related services
• Experience with SAN storage solutions, Nimble preferred
• Backup and Disaster Recovery Systems (DRS) experience, Rubrik preferred
• Experience with security solutions, CrowdStrike and Microsoft Sentinel preferred
• Experience with monitoring solutions, PRTG preferred
• Experience with Citrix NetScaler and VDA environments
• Fiber Channel and ISCSI storage networks
• Dell hardware experience
• Azure services experience
• O365 services experience
• Microsoft SharePoint experience preferred
• Experience in Linux server OS preferred
• Enterprise level system administration and support preferred
• Manufacturing experiences preferred

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.