Experienced and motivated Auto Service Manager needed for our busy service department at Sunset Kia of Venice, a proud member of the Sunset Automotive Group family of new car dealerships.

Sunset Automotive Group, a staple of the local community since 1979, is still a locally and family-owned and operated dealership group committed to the community where we live and serve. As other dealerships have been sold to out of town conglomerates, we remain committed to our community and our team in Sarasota and Manatee counties. We treat our team, including our managers, like family. Here's the proof: the average tenure of our managers is over 13 years and many have been with Sunset for 30 years or more.

Automotive Service Manger Duties

As an Automotive Service Manager with Sunset Automotive Group, you will be responsible for leading our dealership's team of service employees to maximize service sales, efficiency, and customer loyalty. Expert customer service skills are essential. We are looking for an energetic individual with strong team-building and organizational skills who can lead our service department to be the best it can be.

In this role, you must have the ability to run a service department efficiently, while building and maintaining a team of loyal employees, a strong customer base, and the department's bottom line.

Some of your specific duties will include:

• Recruiting and training a team of service employees, including technicians of all levels and detailers/car washers
• Working with GM on marketing plan to current and potential service customers
• Monitoring the work of the team and keeping them motivated to meet their targets including hours turned and CSI numbers
• Promote accuracy, efficiency, and professionalism in your work, with clients, and within your service team
• Demonstrating an understanding that business is built on excellent customer satisfaction and being committed to ensuring first-rate customer service from the team
• Handle customer complaints or concerns as needed
• Attending training courses paid for and provided by the dealership at no cost to you
• Complying with all company policies, procedures and safety standards and ensuring your team does the same

Service Manager Requirements

As an Automotive Service Manager, you must embody honesty, integrity and superior customer service. We are looking for an enthusiastic individual who enjoys working in a fast-paced environment where every day brings new challenges. It is also important that you possess excellent organization and interpersonal skills.

The ideal Automotive Sales Manager will also have:

• Proven track record in automotive service department management
• Excellent interpersonal and customer service skills
• Strong organization and management skills
• Ability to establish rapport and build relationships to ensure a strong team
• Positive attitude and flexibility
• Ability to read and process paperwork and computer proficiency
• Experience with manufacturer warranty processing
• Professional appearance and demeanor

Sunset Automotive Group Benefits

In addition to working with and for a great team and a company with integrity and a great reputation, Sunset offers:

• Competitive, stable pay structure with outstanding earning potential!
• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• Life and disability coverage
• Paid time off - 2 weeks after your first year
• Company-paid factory training
• Employee discounts at all Sunset locations
• No state taxes
• And more!

If you are looking for a place where you will be appreciated and part of a great team in a great location, you found it! Apply today and discover the difference at Sunset Automotive Group!