Job description

POSITION SUMMARY: The Automotive Service Writer acts as the liaison between customers and the service department to ensure timely and accurate service and build customer relationships.

Essential Job Functions:

• Provides helpful, friendly and respectful customer service with a We Can Do That attitude.
• Combines advanced automotive knowledge with strong leadership skills to effectively collaborate with the service technician team to ensure best in class service to customers.
• Builds strong customer relationships to generate repeat customers.
• Creates work schedules and manages service center workflow.
• Leads and mentors junior technicians to assist in their growth and development.
• Road tests vehicles.
• Maintain a clean and safe work environment.

Secondary Job Functions:

• Cross train in other areas as needed.
• Other duties as assigned.

Position Requirements:

• Minimum 2 years of experience as an Automotive Service Technician.
• Must possess a valid Driver’s License.
• ASE Certifications and/or a technical school degree are preferred but not required.
• Strong communication skills.

Job Type: Full-time

Pay: $43,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Ability to commute/relocate:

• New Ulm, MN 56073: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automotive repair: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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