Job description

Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: Digital and eComm (2761086)

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Relocation Assistance Available

To learn more about Food Lion, click here

Position Summary

Responsible for the implementation, refinement, and sustainability of an Omnichannel shopping experience that meets customer’s needs. Supports cross functional projects and departments in the spirit of delivering synergies, continuous improvement, and executional excellence. Leads continuous improvement by creating change around new procedures and processes that drives the Omnichannel and Technology strategy resulting in a significant impact to the company’s sales, profits, and growth. Creates and designs project plans, and other pre-project work in support of assigned project initiatives. Operates in a high growth space with a rapidly changing landscape that will requires constant adaptation, learning and refinement of Food Lion To Go processes to better serve our customers.

Principle Duties and Responsiblities
Concurrently manage multiple projects priorities and initiatives. Create and design project plans, and other pre-project work in support of an assigned project initiative and hold project members accountable for assigned deliverables
Responsible for writing User Acceptance test plans aiding in the testing (UAT) of all new Food Lion To Go processes
Test, monitor performance, document financial impact, and drive final implementation of Food Lion To Go
Ensure labor model integrity exists throughout all productivity standards and that changes to Food Lion To Go are appropriately tied to labor expectations
Lead continuous improvement by creating change around new procedures and processes that drive our strategy resulting in a significant impact to the company’s sales, profits and growth
Collaborate with Retail Capital Projects/Engineering teams to ensure the standardization of the Omnichannel & Technology processes to utilize new equipment and technology which will enable retail associates to maximize productivity while achieving our customer service standard
Advocate and role model on all aspects of the Food Lion Strategy ensuring an effective, cascading two-way communication process between retail and all business partners by promoting and building positive relationships by role modeling cultural behaviors
Coordinate an effective feedback loop between retail and all business partners on the effectiveness of Omnichannel and Technology initiatives and programs
Facilitate collaboration with retail while leading and/or supporting other cross functional projects and departments in the spirit of delivering efficiencies, continuous improvement and executional excellence.
Compare current and potential processes across all banners and companies for additional efficiencies and improvements

Basic Qualifications and Skills
Strong analytical and presentation skills are required.
Must have proven ability to effectively communicate with associates and management at all levels within both retail and corporate environments.
Strong planning & organizational skills including the ability to manage multiple priorities and multiple cross functional relationships.
Demonstrated leadership skills including the ability to effectively identify barriers, develop solutions and drive change are required
Results orientation with demonstrated accountability for self and others

Preferred Qualifications
Demonstrates expert level knowledge of standard practices and commitment to standard practice execution in all departments
Successful track record as a retail leader, with the ability to influence leaders across the organization Basic Requirements
3 – 5 years years of exprience
Bachelor’s Degree

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at recruiting@foodlion.com

Job Requisition: 289924_external_USA-NC-Salisbury

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