The Role

Ampere’s IT eBusiness Services team is looking for a talented Business Systems Analyst (BSA) with strong Order to Cash, Supply Chain experience and overall enterprise resource planning (ERP) systems knowledge. As the Supply Chain BSA, you will manage the ERP modules and other system applications including but not limited to issues, system enhancement requests, business process development and improvements, new software implementations and documentation.

What the Team Wants You to Know

Working on emerging system requirements as Ampere continues to grow and improve processes is certainly interesting, challenging, and fun to come to work to everyday. In this role, you will utilize and strengthen your problem solving and critical thinking skills regularly. The eBusiness team is a small but mighty, and collaborative team working towards what is best for Ampere. This role will report to the Business Systems Manager and will be an individual contributor role.

What You’ll Be Doing:

• Provide guidance to operations and cross functional teams on best practices from MDM, Order to Cash, RMA, Fulfillment and Logistics, Costing and supply chain processes.
• Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Documents / Functional Design Documents. Interface with all major business groups.
• Work with stakeholders (IT, Global Supply Chain, Sales, Finance, etc.) on development of requirements, gap analysis, design and implement solutions.
• Develop and maintain business processes for the creation, review, approval of Items, BOMS, Customers, Order Management, Fulfillment, costing and integrations.
• Drive tool selection, implementation, enhancement, maintenance and integrations with NetSuite or similar ERP system.
• Liaise with internal business and IT groups in performing support activities, system configuration, enhancement requests and production support.
• Supports maintenance for systems, data, reporting, process optimization, and related change management activities. Performs functional testing and drives User Acceptance testing and cutover activities.
• Collaborate with business units to understand, evaluate, and improve processes and internal SOX controls. Recommends best practice.
• Develops IT system training materials and conducts training for both internal and external end users.

What You’ll Bring:

• 5+ years relevant experience in a business systems analyst/manager position
• Experience and strong knowledge in MDM, Order to Cash, RMA, Fulfillment and Logistics, Costing and supply chain processes.
• Experience in systems lifecycle processes (SDLC), change control, IT audit/ SOX compliance, authoring, executing SIT/ UAT, issue management and project management deliverables.
• Experience with end-to-end supply chain planning implementation will be a plus.
• High Tech hardware supply chain experience especially semiconductor business preferred.
• NetSuite and or Oracle EBS/Fusion ERP experience desired. NetSuite experience preferred.
• Knowledge in setting up EDI messaging for orders, shipments, invoices using middleware, especially Dell Boomi or similar will be a plus.
• Experience in managing multiple projects, developing, and managing project schedules.
• Knowledge in Azure Synapse and SQL is a plus.
• Able to think independently and consider cross-functional/downstream impacts.
• Exceptional interpersonal skills, including teamwork, coordination, facilitation, and negotiation.
• Self-motivated, proactive, willing to learn quickly, a strong sense of accountability, and a proven track record of delivering results.

Education:

Bachelor’s degree in Engineering, Supply Chain, Business, or similar field required. Master’s degree is preferred.

Perks in Santa Clara

• Office has panoramic views of Silicon Valley
• Garage parking
• Gym and café on campus
• Healthy snacks, espresso and drinks
• Standing /Ergo friendly desk set-up
• Ping-pong/game room
• Unlimited Flextime and 10+ paid holidays

Perks in Portland

• Walking distance of breweries, landscaped parks, art galleries, restaurants and shops
• Garage parking
• On-site bike parking and repair station
• Gym
• On-site café, bar, and market
• Roof top terrace with Willamette River views
• Healthy snacks, espresso and drinks
• Standing /Ergo friendly desk set-up
• Game room
• Unlimited Flextime and 10+ paid holidays

Perks in Raleigh

• Competitive compensation and benefits package
• Modern and open office setting
• Four miles of jogging and pedestrian trails
• Walking distance to various restaurants and shopping
• Healthy snacks, espresso, and drinks
• Adjustable sit-stand desks
• Unlimited Flextime and 10+ paid holidays

Pay and Benefits

Ampere offers a competitive total rewards package that includes base pay, bonus, stock, and comprehensive benefits. The full base pay range for this role is between $94,000 and $156,000, except in the San Francisco Bay Area where the range is between $106,000 and $176,000. We also offer an annual bonus program tied to internal company goals and annual meritocratic stock awards that enable our employees to participate in the success of the company. Our benefits include health, wellness, and financial programs that support employees through every stage of life, with full benefits eligibility at 20 hours per week. Beyond compensation and benefits, our passionate teams thrive in an inclusive culture that empowers our employees to do more and grow more - all in service of inventing industry leading cloud-native designs that contribute to a more sustainable future. We look forward to sharing more about our career opportunities through interviews.

Our Company

Ampere is designing the future of hyperscale cloud and edge computing with the world’s first cloud native processor. Built for the cloud with a modern 64-bit Arm server-based architecture, Ampere gives customers the freedom to accelerate the delivery of all cloud computing applications. With industry-leading cloud performance, power efficiency and scalability, Ampere processors are tailored for the continued growth of cloud and edge computing.

Our Story

Like the scientist behind its name, Ampere employees are innovators. We understand the needs of cloud computing and different software requirements. We are inventing what comes next and looking at everything from the structure of memory and how efficient the system is, to considerations on speed, cost of electricity and ability to cool. Power, size, weight and cost are driving the technology requirements and the innovation to come.

Our world class team of engineers, with depth and expertise in the cloud and semiconductor industries, is not only focused on the development of new semiconductor designs but also building out the first software ecosystem for Arm®-based server processors. Through the Ampere approach to the cloud and edge, we give our customers the freedom to challenge the status quo and accelerate next-generation data centers for the most memory-intensive applications. Given the challenge we have outlined, we are building a culture of entrepreneurs that ensure customers come first, proactively approaching industry challenges in the areas of security, power and performance, delivering results that matter most.

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