About Us:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its "whole-woman, whole-life" model to more than 100,000 women by 2023. We'll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives - from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:

Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Location: This is a fully remote position; with a preference for San Francisco Bay Area or Los Angeles (West Coast)

Role Summary

As Tia's VP Real Estate, your job is to turn the bricks and mortar part of our business from a liability to a strategic asset that supports our growth trajectory, financial targets and brand goals. This is a critically important "player coach" role that will be leading the way for "hyper-growth" at Tia by leading the team planning furthest into the future, and determining where, when, and how we scale across new and existing markets. You will oversee the first half of the "space lifecycle" from real estate strategy to finding spaces to signing leases to building them through permitting, design and construction. This role is highly matrixed, working directly with Tia's COO and across all organizations at Tia. Success requires strategic thinking, a willingness to advocate for and take big bets, strong team building and management, and tight process management.

Values & Abilities You Bring to Tia:

• You are a strong team leader, with the ability to effectively manage individuals from different disciplines, across space design, site development, facilities management, and more
• You are a systems thinker who can connect the dots between how changes in one part of the organization might impact another
• You are an extremely skilled cross functional leader, collaborator, decision maker, and workflow designer, who is able to solicit disparate organizational perspectives and inputs, and then importantly, cut through to a decision
• Problem perception and escalation, with a good sense for when to escalate items to leadership for input or decision-making, and a proclivity towards continual transparency

Skills & Assets You Bring to Tia:

• 5+ years at multi-site location real estate growth and management at an experience-forward company, preferably with a clinical orientation
• 10+ years of real estate experience
• Prior experience at a high-growth organization / start up strongly preferred
• Prior budget setting responsibility
• Strong interpersonal skills to be able to thrive with diverse cross-functional partnerships (clinical ops, operations, brand, and more) in order to operationalize plans
• Experience with real estate lease contract negotiations and documentation
• Strong project and process management skills
• Experience working with health system development teams preferred

Core Responsibilities:

1. Craft strategic real estate strategies that turn real estate from a liability to an asset. A hyper-growth healthcare company with bricks and mortar requires a delicate balance of long lead-time planning while allowing flexibility for rapid iteration. To achieve this, requires you to:

• Develop multi-year out real estate strategies to ensure that real estate is never a blocker of growth for Tia
• Take an aggregate portfolio and market-lens to real estate that sets us up to win whole markets
• Crack how to position Tia as a dream tenant to landlords and sell to win spaces with competitive pricing
• Compile, synthesize and disseminate market data on real estate and construction costs to support budgeted growth and financial targets
• Iterate on our footprint and use of space in response to evolving service-line needs (e.g. hub and spoke, shift of virtual, launch of new products etc)

2. Develop and manage the real estate pipeline across current and future markets

• Build and manage a team of "local experts" who can identify the dream Tia location(s) in every market we operate in
• Develop market-specific playbooks for zoning and permitting for medical use across office and retail
• Build strategic relationships with landlords, commercial and residential developers who can support financially-favorable rollouts across markets
• Manage all broker relationships on the ground from deal sourcing to deal signing
• Get strategic deals signed on time and within budget

3. Manage our construction and space design team to build spaces that hit our quality, financial and timeline targets

• Develop a streamlined, cohesive build out process from lease negotiation thru COI
• Ensure standardization of Tia clinic spaces at scale, while accounting for localization
• Orient the team towards quality and cost-savings to support our margin targets
• Work collaboratively with the Central Ops & New Space Openings teams to ensure smooth and seamless handoff from build open ongoing management of space

4. Collaborate cross-functionally with key stakeholders to enable seamless rollouts that drive top level business outcomes. This role will work closely with:

• The Central Operations & New Space Opening teams to ensure a smooth & seamless handoff to new space openings and facilities management
• The Market Management and Growth Marketing teams to ensure we're aligning our growth plans with the right provider capacity (supply side) and member count (demand side)
• The Finance team to ensure we sign leases and design spaces that support our "box unit economics"
• The Brand Team to ensure our spaces are consistently on brand and hit the "Tia sparkle" and experience bar
• The Health System Partnerships team to ensure strategic location, build out and partnership management within JV partnerships
• The Clinical team to ensure our standardized "box" designs support our care model
• Directly with the COO on strategic real estate partnerships and physical care delivery models, as well as with other executive leadership team members (COO, President, VP Legal, SVP Brand, Marketing and Communications and others) as inputters for key financial and risk decisions

Benefits

• Unlimited vacation
• Free Tia membership
• Competitive stock option package
• $300 one-time WFH stipend
• $50/month phone and internet reimbursement
• Medical, dental, and vision benefits
• 401k program (no matching at this time)
• Top of the line 13" Macbook Pro
• Travel stipend for team off-sites

This position may require attendance at company and team off-sites and is subject the Company's vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!