Pay Grade: Manager 4

This position manages and supervises Assistive Technology staff members. This position evaluates and determines the assistive technology needs of students with disabilities while implementing technology accommodations, providing assistive technology support, troubleshooting accessibility problems, and consulting with staff/faculty on accessibility.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

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  Supervises, hires, and evaluates assistive technology staff

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  Schedules and assigns tasks to each assistive technology support staff based on student needs which may include the development of materials with tactile creation, captioning, enlargement, sighted assistance, etc.

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  Evaluates and determines the assistive technology needs of students with disabilities through consultation meetings with Coordinators to implement assistive technology accommodations

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  Trains students in the use of assistive technology by providing technical and instructional support related to technology through department generated supplemental training, videos and instructions.

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  Maintains confidential student files regarding training and Assistive Technology support

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  Oversees and assigns the conversion of texts, tests, and materials in to an alternative format; ensures a current list of alternate texts is maintained; maintains and updates the DSS Blackboard "Accessible Materials" course that serves as an online repository for student textbooks/materials in alternative format

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  Installs, maintains, and trouble-shoots assistive technology software products; contacts ITS and assistive technology companies if technical support is needed

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  Consults and assists faculty/staff with providing accessible course materials, implementation of Assistive Technology, help with Assistive Technology issues, and greater understanding of the accessibility of multimedia sites for students with disabilities; trains faculty/staff on assistive technology, as needed, to provide greater student access and implement accommodations

Coordinates the implementation of appropriate assistive technology hardware across all campuses; maintains database of assistive technology with the location of equipment and software

Researches existing and new assistive technology developed for use in education and employment, recommends the most appropriate software and hardware for access to the Director and academic departments across the College for purchase

Collaborates with ITS and consults with Distance Education and the Individualized Learning Center in the development of college-wide accessibility

Evaluates and consults on web accessibility for online classes, Wake Tech web site, and the DSS web site

Collaborates with and serves as a resource for campus entities in regard to issues and requirements pertaining to access technology and as a resource to increase awareness of universal design concepts??

Captions videos and consults with faculty/staff regarding the captioning process for student accommodations

Completes an annual applied benchmark project on an individual or group basis

Knowledge, Skills, and Abilities:

Proficiency with Blackboard, Microsoft Office products, and the Internet

Thorough knowledge in Assistive Technology (i.e. Dragon Naturally Speaking, Adobe Acrobat, NVDA, Zoom Text, Open Book, Jaws, Wynn, Braille Embosser, Microsoft products, D2L, and other web-based applications)

Skilled in effectively communicating complex technical matters related to disabilities both verbally and in writing

Ability to work under time constraints and to multi-task/prioritize

Excellent listening skills

Must possess excellent technical, project management, organizational and time management skills

Minimum Requirements:

Bachelor's degree in Special Education, Rehabilitation Counseling, Technology, or a related field

Five years of related experience in Assistive Technology

Captioning experience

Ability to travel to various campuses as needed

Ability to push, pull, lift, and carry up to 15 pounds

Preferences:

Supervisory Experience

Knowledge of brailing documents and understanding braille code

Assistive Technology Professional (ATP) Certificate

Experience with student disability services at the post-secondary level

Essential Personnel:

TBD