Job description

Department: Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
Job Summary
Assist with delivering Cybersecurity solutions that protect Southwest Airlines. Work alongside focused groups adhering to Agile principles. Create and refresh solutions that happen in AWS and utilize a maturing common platform. Expect a mix of Enterprise integration and platform development.
Responsibilities
Provide security guidance to application and Partner Teams to remediate security vulnerabilities, risk items, and policy exceptions
Deliver training for clients in use of the key Cybersecurity systems, and automated environments
Responsible for immediate response to production program issues
Partner with production testers to identify defects and complete testing
Test and implement system enhancements using techniques that preserve system integrity
Assist in maintaining systems and regular functionality
Triage, research potential defects, and partner to prioritize repairs. Transition features to Business support
Follow established procedures and standards to ensure high quality and quantity of work
Analyze and resolve multiple complex problems with minimal direction
Respond to problems, perform root cause analysis, investigate information, perform impact analysis; formulate and execute plans to develop solutions with guidance
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
Knowledge of existing elements in value pipeline, including: PingFederate, eDirectory, Active Directory, CyberArk, and Micro Focus IDM
Knowledge of Agile best practices
Knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience
Ability to apply knowledge and skills of software development and testing to solve a range of problems
Intermediate knowledge of at least one required programming language
Skilled in strong communication and negotiation in working with various Technology or partner Teams
Ability to analyze large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences
Education
Required: High School Diploma or GED
Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training
Experience
Required: Entry-level experience; developing skills and knowledge in developing, implementing, or integrating technologies for Enterprise security
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Southwest Airlines is an Equal Opportunity Employer.
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