Job description

The Banquet Captain is focused and responsible for the following: * Coordinate with the Event Operations staff to ensure proper set-up of tables and chairs. Ensure that linens, china, silverware, glassware and other service requirements are completed in a timely fashion before the dining room opens. * Review menu and special food arrangements before each function with the Banquet Chef. * Conduct roll call before each function and explain both menu and service to all service personnel (pre-meal briefing). * Distribute task assignments among banquet service personnel and be responsible for completing side work assignments and schedule. * Conduct checks on all room sets prior to each event, and meet with Banquet Chef to confirm quantities of food items and timing of food leaving the kitchen. * Inform staff of specific needs for buffets and receptions and monitor staffing levels for upcoming events. * Assist in conducting training of banquet staff in proper set-up, serving, and clean-up procedures * Assist in scheduling of banquet staff members. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. * Handles guest problems and complaints as needed and professionally.

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Fine dining restaurant

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Fayetteville, NY 13066: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location

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