Job description

Summit Bicycles, the Santa Clara Premier bicycle shop and repair center is hiring! We'll cut to the chase, if you are a hardworking and motivated sales person, mechanic or bike builder, you can clear an effective pay rate of $30+/hr! See pay rate breakdown by position below. In Santa Clara your earning potential is high as most of the bikes we build, sell and repair are high end, typically $1300+ per unit. Summit offers plentiful training resources to constantly improve yourself as a professional, and endless product training so you are always up to speed and ready to earn great money doing what you love!

Summit Bicycles offers a fun, friendly work atmosphere with open minds, open doors and open people. Our work culture is truly unique in the cycling industry, and we believe it is one of the reasons that our team members love coming to work every day!

When you work at Summit Bicycles, you will find that our core values are not just words on a wall, or in a manual, they are our guiding principles and are used to inform all of our decisions. We strive to make our work environment collaborative, fun, approachable and productive. Do you want to feel like more than an employee? We would love to hear how you can help us reach our potential!

We are looking for employees who are passionate about bicycles, and that are fun and energetic to work with. We offer health benefits, 401(k) and paid vacation for seasoned employees. All of the FT positions we are looking to fill are long term positions. Performance of job tasks and duties will greatly determine our assistance with such expenses. We will take into account travel expenses for those who will need to drive 20+ minutes.

Start dates for these positions are ASAP. Compensation will be hourly with the possibility of goal-based bonuses.

Requirements:
- Enthusiasm for bicycles! It doesn't matter what kind of bike you ride as long as you love it!
- Approachable and friendly. Our teams are all about the customer experience. We want team members who deliver WOW-customer service.
- Great work ethic and positivity.
- Thrives in fast-paced working environment.
- Goal driven. Each Summit Bicycles store has monthly and yearly goals we rally around the achieve, it is our most defining cultural trait.
- Cooperative spirit; always willing to help.
- Able to navigate difficult situations with little-to-no help.
- A little weird. None of us take ourselves too seriously. We want you to be yourself!
- Technician: Mechanical experience to some extent. Amateur work is also acceptable

Preferred Skills:
- Entrepreneurial drive. When you work at Summit Bicycles, we encourage you to be creative and think outside the box! You will have the freedom to work on your own projects to improve the business.
- Ability to embrace and drive change. The bicycle industry is changing every day, Summit is always changing with it to keep up!
- Experience in Bicycle shops or other retail environments
- Mechanical training or experience with bicycles

To Apply, please respond with an email containing:
1. Name, Contact info, etc
2. Cover Letter
3. Resume

Sales

We are looking for a FT/PT sales associate with experience in retail or other sales. Bicycle experience is appreciated, but extensive training is available. We specialize in high end road and mountain bicycles, with emphasis on customer service and a better customer experience. As such, the most important quality we are looking for is a positive attitude, and efficient work ethic.

Sales associate responsibilities include:
1. Helping customers in their product and service searches. Responding quickly to their requests and updating throughout any process.
2. Facing, merchandising and receiving of products
3. Accumulating Knowledge about the bikes and products we stock
4. Fitting customers to bicycles
5. Assisting service staff in work load
6. Assisting store and general managers in operations

Sales position pay:
- $15/hr+ based on experience level
- $100 bonus for ebike sales
- 1% commission on bicycle sales.
- 7% commission on add-ons sold with bikes, this rate doubles to 14% if our store hits it's monthly sales goal. We typically reach our monthly sales goal 80% of the year.

Example: If you sell a $8,000 e-mountain bike with $500 in accessories (pedals, shoes, helmet), your commission is: $80 for the bike (1%), +$100 for it being an ebike (spot bonus), and +$35 (7%) or $70 (14% if we hit our monthly sales goal) for the accessories sold. That's a total of $250 in commission for just one bike sale!

Bike mechanic responsibilities include:
1. Helping customers in their product and service searches. Responding quickly to their requests and updating throughout any process.
2. Completing repairs efficiently and correctly.
3. Building bikes as needed
4. Assisting service manager in completing daily duties
5. Assisting sales staff in work load
6. Assisting store and general managers in operations

- $15/hr+ base pay based on experience level
- 10% commission on labor completed
- 8% commission on full tune ($159) or complete overhaul sales ($349 road bike, $549 mountain bike)
- 12% annual tune sales ($249)

Example of pay:
You sell a annual tune on a bicycle, earning 12% commission ($29.88) on the $249 repair. You then complete the repair on the bike, earning 10% commission ($24.90). That's a total of $54.78 in commission, on top of your $15/hr base pay!

Bike builder expectations and information:
1. You are a mechanically inclined individual.
2. Attention to detail and efficiency are strong skillsets for you.
3. Experience is preferred but not necessary.
4. The range of bicycles we build is huge, kids bikes that take 20 minutes to assemble all the way up to high-end road and mountain bikes that can take a couple hours.
5. Bike builder compensation is paid per unit built. The pay is tiered based on how complex the bike you build is.

Commission Rate per bike:
High End bike build - 1% of retail price of the bike (building a $6000 pays you $60)
Hybrid bike build - $12.00
Boxing a bike for shipment - $20.00
Road < 2000 $15.00
MTB < 2000 $15.00
Kids bike - $10.00
Bike Build Check Over - $5.00

We follow all up to date face covering mandates. Currently all employees and customers must wear face coverings regardless of vaccination status.

Job Types: Full-time, Part-time

Pay: $15.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

COVID-19 considerations:
We follow all up to date regulations regarding face coverings. We clean and sanitize relevant areas of the store frequently throughout the day.

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

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