Job description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of Charities, Non-profits and Fortune 500 clients in numerous industries.

Responsibilities:

· Handle customer inquiries and complaints

· Provide information about the products and services

· Troubleshoot and resolve product issues and concerns

· Document and update customer records based on interactions

· Develop and maintain a knowledge base of the evolving products and services

- Event coordinating/ organizing

​Qualifications:

· Previous experience in customer service, marketing, or other related fields

· Ability to build rapport with clients

· Ability to prioritize and multitask

· Positive and professional demeanor

· Excellent written and verbal communication skills

· Strong time management skills

We are seeking full time employees but do have some availability for part- timers as well. Full time would consist of 5 days a week and part time would be 3 days a week. Our shift begins at 8:00 am until 5:00 pm.

This would be a entry level position with pain training but we are seeking people who are looking to grow within our company. We promote from within and are always in need of more team leaders and managers to assist with day to day operations.

Job Types: Full-time, Part-time, Internship

Pay: $46,000.00 - $49,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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