The People Services Director, Labor Relations will align Labor Relations and HR strategy with operational activities to support the delivery of business goals. The position will lead a team and will work with field leadership to address and mitigate risks with teammate engagement challenges. Additionally, this leader and/or their team will analyze the business need as it relates to talent, training, compensation, HR policy and changes in legislation. As such, the successful candidate will have experience working in labor relations, experience identifying and responding to teammate engagement opportunities and experience with leading a team. Balancing time between projects and crisis-response is critical for success in this role.

Location: California (Los Angeles, Irvine, Sacramento, San Jose) or Denver, CO preferred, Reno, Phoenix, Portland okay

This role will report to the Senior Director of Labor Relations. This role will need to travel to other states to support teammate engagement efforts. Travel will be unpredictable; up to 40% of the time.

Why should you join DaVita?

DaVita has the resources and the culture that allows our People Services Director- Labor Relations to be an integral part of our national strategy to be an employer of choice and prevent disruptions to patient care. This role will impact our teammates (and thus our patients) lives every day. Our shared service model centralizes many administrative HR functions (benefits administration, leave of absence administration, payroll, teammate relations) to allow you to focus on driving change, while letting your peers in corporate HR manage their areas of expertise.

We’ve received a few accolades that prove our model works:

• Fortune's Most Admired Companies ('06-'17)
• Modern Healthcare Best Places to Work in Healthcare
• Training Magazine Top 125 ('05-'15)
• WorldBLU Most Democratic Work Place (’08-’15)

This is a role that is ever changing and will continue to grow and develop as our organization matures. Our Labor Relations Director provides human resources expertise, leadership and direction to internal Human Resources & corporate partners as well as business leaders concerning teammate engagement related issues.

Key Responsibilities:

• Leads our Labor Relations strategy team, operational leaders and external partners to create and sustain positive employee relations programs and best demonstrated practices
• Oversees team of selected leaders for additional training and deployment opportunities to support needs across the country. Ensures tracking of team members and deployment efforts.
• Oversees project management of labor relations efforts in hot spot markets, including facilitating strategy/debrief calls, assessing risk and coordinating resources needed
• Acts as trusted advisor, coach and thought partner while influencing leaders
• Creates, customizes and facilitates labor relations training sessions for teammates and leadership. Identifies the need for manager capability/competency building.
• Ensures compliance with labor relations legislation and teammate relations trends to analyze the impact on current policies, programs and processes
• Leverages analytics to address teammate retention, engagement and pay concerns.
• Proactively identifies and takes action on any potential labor relations activity across the country.
• Additional duties as assigned

Key Competencies:

• Team Leadership
• Adult Learning and Training Delivery
• Business Acumen
• Coaching and Influencing Others
• Cultivating Business Partnerships
• Strategy Building / Driving for Results
• High-Impact Communication
• Leadership Disposition
• Knowledge, Skills, and Abilities:
• Comprehensive knowledge of leadership development and labor relations, including relevant laws, legal codes, procedures, precedents, government regulations, executive orders, and agency rules
• Commitment to DaVita's core values with ability to demonstrate those positively and proactively to patients, teammates, management, physicians and/or vendors in every day performance and interactions
• Able to exercise considerable judgment, discretion, and confidentiality
• Able to interact internally and externally with all levels of teammates
• Demonstrated ability to work well with cross-functional groups
• Comfortable working with imperfect information and tight deadlines
• Strong written, verbal and interpersonal communications skills
• Consultative and coaching skills
• Proven experience owning strategic initiatives, implementing change management and organizational development strategies
• Able to travel up to 40% of time (can be unpredictable/unplanned)

Education & Experience

• Bachelor’s Degree in Labor/Industrial Relations, Human Resources, or a relevant field required
• Master’s in HR, Labor Relations, Industrial Organizational (I/O) Psychology preferred
• Eight (8) or more years of HR experience; three (3) years in labor relations strategy and initiatives (NLRB election campaigns, campaign communications, strategy, strike strategy, contingency planning and project management), operations management in lieu of some HR experience may be considered
• Three (3) or more years of experience providing formal training and informal coaching to leadership teams on labor relations best practices
• SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred
• Large, multi-site company experience preferred

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. This role is bonus eligible. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Learn more at https://careers.davita.com/benefits

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits