Overnight House Person - Kimpton Hotel Arras

Full Time 40 hours per week

• Overnight 11PM-7AM at $18.70 per hour

Kimpton Hotel Arras

7 Patton Ave

Asheville, NC 2880

828-255-0303

What Makes a McKibbon Hotel House Person?

The Hotel House Person creates an experience for our hotel guests by helping the housekeeping team offer a home-like experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining cleaning projects of the public areas of the hotel as assigned, as well as assisting the room attendants with stocking of linen closets, carts, laundry removal and other projects as assigned. A Day in the Life:

• You will check in with the PM Houseperson and with overnight front desk agent and sign out a two-way radio
• You will conduct nightly cleaning projects in public areas and back of house areas
• You will respond and assist the Front Desk with guest calls and cleaning needs
• You will clean and stock all public restrooms and employee restrooms
• You will remove trash from hotel collection locations and take to the appropriate dumpster location
• You will sweep and mop all housekeeping closets on the guest room floors
• You will stock linen closets
• You will empty trash from the condo trash chute room and wash trash bins
• You will clean, stock, and organize the main housekeeping and laundry work area room
• You will wash glasses and organize in clean glass racks
• You will stock ice freezers
• You will help with laundry processing needs as assigned
• You will help with winter weather preparations of placing walk off mats inside the entry doors and applying ice melt outside the entry doors
• You will check out with the AM Houseperson

• Prior cleaning/laundry experience
• Customer service experience, preferably in a hotel or in related field
• The ability to work weekends and holidays
• The ability to lift, pull, and push moderate weight (minimum of 20 lbs.)
• Identification that specifies you are at least 18 years of age

Ideal Skills & Qualities:

• Working independently with little supervision
• Multi-tasking
• Strong communication skills
• Learning quickly and working in fast-paced position
• Providing excellent customer service