Job description

Mental Health Office seeking an experienced front office receptionist. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.

Responsibilities:

• Greet and welcome guests
• Answer questions
• Answer all incoming calls and redirect them or keep messages
• Schedule follow-up appointments
• Collect patient payments

Requirements:

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)

• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
• Provide patients with support and guidance as needed
• Responsible for all records requests
• Shift is 12:30-Close (between 6:00-9:00 pm)

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• Evening shift
• Monday to Friday

Ability to commute/relocate:

• San Pedro, CA 90731: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: One location

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