Job description

About us

We are professional, social, rewarding and our goal is to help patients achieve their smile goals and maintain a healthy mouth.

Shroyer Family Dental is a general dentistry office that aims to provide:

• High quality dentistry
• Excellent customer service, and a
• Wonderful work environment for staff

Shroyer Family Dental has two locations which full time staff will work at each week:

Mt. Pleasant, Iowa office located at 217 E Monroe St operates:

Monday, Wednesday, Thursday and Friday

West Point, Iowa office located at 706 Ave C operates:

Tuesdays

Clinic hours are generally 8-5pm, with an unpaid one hour lunch from 1-2pm. Fridays we currently work 8-3pm with no lunch break. Staff are expected to arrive before clinic starts to prepare for the day and may be required to work overtime occasionally.

Starting in February 2023 we will take approximately every other Friday off.

Start Date: Now

Our busy dental office is seeking a Front Desk Receptionist to support our growing team. The Front Desk Receptionist will manage the day-to-day operations of the front desk and will be responsible for answering incoming calls, greeting patients, and handling patient accounts and scheduling. We're looking for an individual who has exceptional interpersonal skills, excellent communication skills and the ability to multitask effectively. The Front Desk Receptionist must be able to work independently, adhere to organizational policies and procedures and handle stressful situations with tact and professionalism.

Responsibilities:

• Provide front desk support to visitors and staff.
• Answer phones and direct calls appropriately.
• Greet visitors, customers, vendors, and staff.
• Work with dental software to manage accounts and schedule.
• Processing forms and paperwork.
• Issuing invoices & processing dental insurance.

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mount Pleasant, IA 52641: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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