Job description
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary:
The Scheduling Work Coordinator manages operational planning and coordination for O&M, Measurement, and System Integrity, including assigning and managing work performed by Contractors. The Scheduling Work Coordinator will also receive and handle calls that require research and follow up and must use judgment and problem solving skills to resolve issues in a timely manner. This position exists within the Work Management department to perform prerequisite tasks to support the scheduling of work for O&M, Measurement, System Integrity internal and Contractor resources. The Coordinator acts as the company designee for the region to interact with local, state, and federal officials regarding compliance with rules and regulations.
Responsibilities & Duties:
Coordinate with local, state and federal government on pre-construction, repairs, locates, permits, and encroachment documents for O&M, Measurement, and System Integrity. Keep ARM current based on completed pre-work. Work with Ops Techs and Ops supervisors for jobs that require a more technical and deeper gas system knowledge.- Assign and coordinate work for internal resources. This includes making changes in WA (work force availability) and assigning work to crews and individuals.
- Work with Scheduling & Operations Supervisors to resolve operational service issues and scheduled work orders.
- Communicate with company personnel and community resources (police, fire, medical, etc.) to ensure appropriate response is being taken.
- Assure all compliance dates are met. IE. Grade 2 leaks and re-checks
- Work with Resource Center inventory personnel in the timely ordering and delivery of materials and supplies.
- Schedule Service Technicians daily work
Basic/Required Qualifications:
High School/GED degree and three (3) or more years of related work experience
Desired Qualifications:
- Associates degree in Other Technical
- Three (3) or more years or related work experience
- Familiar with O&M, Measurement, and System Integrity standards and practices
- Proficiency with Microsoft Suite of products and any email system
- Ability to demonstrate effective verbal and written communication skills
- Demonstrated ability to manage emergency situations in a calm and effective manner
- Strong communication and interpersonal skills
- Highly organized and focused on time management
- Demonstrated analytical and problem-solving skills
- Ability to work independently
- Familiar with Asset Resource Management (ARM), FieldSmart, Service Suite , S2K, or other related computer information systems
- Knowledge of daily processes and procedures for O&M, Measurement, and System Integrity operations
- Familiar with contractor business processes
Working Conditions
- Sedentary work exerting negligible amount of force frequently or constantly and/or up to 10 lbs. of force occasionally to lift, carry, push, pull, or otherwise move objects; involves sitting most of the time at a computer, but may involve walking or standing for brief periods of time
- Vision and hearing acuity for communication with others
- Able to be flexible and work additional hours as needed
Travel Requirements
Not required
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Posting Expiration Date
Friday, March 24, 2023
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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