Job description

Room Attendant

Department:

Housekeeping

Reports To:

Executive Housekeeper

Direct Reports:

None

Position Summary:

This position is responsible for cleaning guest rooms and bath in accordance with Company standards for quantity, cleanliness, guest satisfaction, and safety and security.

Pre-Requisites (Requirements):

• High School diploma or equivalent of same
• Prior cleaning and/or laundry experience preferred
• Must display professionalism at all times
• Must have excellent attendance and punctuality
• Must have good organizational and time management skills
• Must have excellent communication and interpersonal skills
• Must have the ability to interact with many types of personalities
• Must have sound judgment and discretional skills and work with little or no supervision
• Must be able to consistently work under pressure and simultaneously prioritize multiple projects
• Ability to operate company issued hand-held electronic devices such as tablets as required for business purposes
• Must possess and acute attention to detail

Work Environment & Context:

• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings
• May experience exposure to animal dander, hair and other by-products
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
• Must be physically and visually able to utilize the computer and other necessary office equipment
• Capable of working in a faced paced environment and in stressful situations
• Must be able to respond to multiple task interruptions in order to provide service to internal and external customers

Essential Functions:

• Stock supply cart and use the amount of supplies that are in accordance with standards.
• Maintain cleanliness and organization of supply cart and storerooms.
• Clean guest rooms; including, but not limited to, stripping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures and vacuuming.
• Clean guest baths, which includes, but is not limited to, cleaning bath fixtures, commodes, showers/tubs, floors, wall and mirrors.
• Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.
• Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control, replacing light bulbs, etc. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.
• Inspect guest rooms and baths to assure quality standards have been achieved.
• After cleaning each guest room and bath, report room status to front desk in accordance with hotel procedures.
• Achieve productivity and quality room and bath cleanliness standards by following established room cleaning process.
• After cleaning guest rooms and baths, store cart and supplies and empty trash and dirty linen/terry in accordance with hotel procedures
• Announce presence and enter guest rooms in accordance with standards and procedures.
• Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.
• Respond to guest’s request for additional supplies such as extra towels, iron board, etc.
• Teamwork
• Be available to work a flexible schedule.
• Assist employees in other departments with various assignments, such as assisting with breakfast and laundry.
• Maintain Safety and Security
• Perform duties in accordance with Safety and Security Policies and Procedures.
• Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulations and other applicable state and local regulations.
• Perform other duties as assigned.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g.’ emergencies, changes in personnel, workload, rush jobs, or technical development).

Job Type: Part-time

Pay: From $13.00 per hour

Shift:

• Day shift
• Morning shift

Ability to commute/relocate:

• Rock Hill, SC 29730: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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