Job description

JOB DESCRIPTION

Job title

Marketing/Community Relations Coordinator

Reports to

Director of Marketing and Development

Department

Marketing

Status

Part-Time, Non-Exempt

Job purpose

The Marketing/Community Relations Coordinator is primarily responsible for increasing public awareness of services provided by CrossPoint Clinical Services, and will assist as needed with other Community Relations tasks such as resource develoment. Will plan develop, implement, and analyze community relation campaigns, marketing efforts, and related events.

Duties and Responsibilities

Marketing

• Expand the functionality of CrossPoint Clinical Services web site as new technologies become available.
• Ensure the web content is current.
• Pass on information obtained through the web-site (e.g. referals, messages, contact information, pledges) in a timely way to the approriate staff person(s).
• Maintain a spreadsheet with sortable lists of various types of community contacts, including, but not limited to: referral sources, donors, clients past and present, staff and volunteers, church leaders, media outlets, and other community providers.
• Leverage e-mail and social media platforms in an interactive way to inform community members of CrossPoint Clinical Services, learn more about community needs that CrossPoint Clinical Services can fill, and provide information that can benefit the community in ways that go beyond direct service provisions.
• Assist with event planning and speaking opportunities for CrossPoint managers and clinicians.
• Maintain working relationships with media outlets, churches, businesses, and other community organizations.
• To perform other duties as assigned by the Director of Marketing and Development.

Other Comminity Relations Activities

• Provide informational materials about the organization, including mission, vison, services and needs of potential donors.
• Maintain a list of items the agency needs and use the web-site and social media to make these needs known to the community.

Other Responsibilities

• Attend and participate in community relation meetings,
• Must maintain regular, ongoing communications with the Supervisor and/or the management team in order to ensure that public messaging content is in line with the agency’s mission and vision.
• Work with staff. interns and volunteers to achieve community relation goals.
• Perform other office duties as assigned.

Knowledge, Skills and Abilities Required

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and related software.
• Proficient in software necessary to manage data and present information to both live and remote audiences.
• Superior interpersonal skills and ability to work extremely well as part of a team.
• Must be able to form collaborative working relationships with other professionals quickly and easily.

Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, or related field and/or two years experience in public relations, marketing, communications or related experience.
• Knowledge of social media and HTML.
• Thorough understanding of internet marketing and general marketing strategies.
• Proven success with web-site development and management required.
• Experience using current social media platforms at an advances level is required.
• Must be able to pass a Background Record Check (BRC)

Physical requirements

• Prolonged periods sitting, listening, and observing or working on a computer.
• Must be able to lift to 15 pounds at times.

Direct reports

• None

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Professional development assistance
• Referral program

Schedule:

• Choose your own hours

Ability to commute/relocate:

• West Springfield, MA 01089: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 1 year (Preferred)
• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in West Springfield, MA 01089

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