Job description

As a Medical Receptionist (Office Scheduler), you’ll be joining a team of talented and compassionate customer service professionals who are helping to improve healthcare– one call at a time. You’ll feel proud of the work you do, knowing you’re helping others in a profound way.
The Medical Office Scheduler is responsible for providing excellent patient service care via telephone, maintaining patient database, and scheduling appointments.
Training is for approximately 4-5 weeks, 9AM CST to 5PM CST and is conducted remotely. 100% attendance through the training period is required. This is a training and work from home position utilizing Zoom.
Medical Receptionist Responsibilities include:

• Answers high volume of calls; transfers and directs calls; provides exceptional customer service via telephone
• Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicates clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
• Accurately inputs data into both Carenet and EMR (Electronic Medical Records) databases
• Answers all inquiries from patients, customers and third party vendors; provides clinic directions / hours of operation
• Contacts health plans and verifies patient insurance information

**
*Medical Receptionist Benefits (Full Time)*

• Medical, Dental, Vision and Life Insurance
• 401K
• Paid time off (PTO)
• Career Advancement
• Free employee assistance program

Work from Home Requirements
Needs to meet all the specifications. To test your computer: First open the Run window, press Windows key + R. Type msinfo32 and click the OK button. This will give you the specs for your computer.
Computer Type
Windows 10 x64 (Home/Pro/Enterprise) Intel or AMD PC (Windows 10 upgrade is generally free)
**
*NOT MAC OR TABLET*
**
*RAM*
**
*8.0 GB installed memory*
**
*Processor Speed*
**
*1.8 GHz or 1800 MGHz*
**
*Hard Drive*
30 GB free on C: drive
**
*USB Ports*
3 free or more. One for the headset
**
*Monitors*
2 (Two) Monitors Needed, 20”-22” inches or larger measured diagonally (Supporting a resolution of 1920 x 1080, with a 32-bit display adapter)
**
*Sound*
VoIP Business class USB Headset that supports Skype and/or Cisco
**
*Ethernet Port*
Built-in Ethernet connection

• Wi-Fi CANNOT be used to test internet speed. Will need an Ethernet cable to hook into the modem to the computer and the Wi-Fi will need to be turned off
• Internet speed MUST be a minimum of 20 mbps download speed AND a minimum of 10 mbps for upload speed. To test, go to www.speedtest.net
• Typing test- go to www.typingtest.com and take the test for one minute
• Office space with lock on door but if living alone, a quiet place to work in the residence
• May not have others in room during scheduled work hours; cannot be primary caregiver for others during shift

• These tests (internet speed test, typing test and computer test) must be performed prior to any scheduled interview

About Carenet Health
At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it’s finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank – we can guide them to the right resources at the right time.
We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health’s team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation’s premier health plans, providers, health systems and Fortune 500 organizations. The company’s mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Job Type: Full-time

Pay: $14.50 - $15.50 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift

Work Location: Remote

conforminform.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, conforminform.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, conforminform.com is the ideal place to find your next job.