Membership Experience Director - Yarrow
Job description
Job Details
Job Location
Yarrow Family YMCA - Westlake Village, CA
Position Type
Full Time
Description
Do you have experience supervising a team?
Is your passion leading a quality program?
Do you want to continue your career in Program Management?
Y wait... Continue your career with the Yarrow Family YMCA!
Y would I apply?
- FREE Gym Membership
- FREE Workout Classes
- FREE Pool Access
- Build Your Resume
- Professional Growth
- Community Involvement
Sounds Good? (We think so too!) Here is what you would do:
- Implements membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
- Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
- Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
- Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
- Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff. Coordinates with the business office as necessary on financial transactions.
- Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
- Leads assigned aspects of the fund-raising campaign.
- Participates in staff meetings and/or related meetings.
- Performs other duties as assigned.
This job is perfect for me! What are the requirements?
- Bachelor's degree in related field preferred or equivalent combination of education and experience.
- Two years of program management experience, preferably in a YMCA or other nonprofit agency.
- Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fundraising
- Completion of YMCA program-specific certifications.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community preferred.
- Extensive knowledge of technology to include the Microsoft Office Suite, operations database and social media.
- CPR, First Aid and AED certifications must be kept up to date.
- Criminal Record Clearance.
conforminform.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, conforminform.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, conforminform.com is the ideal place to find your next job.