Job description

The Home Builders & Remodelers Association of Eastern Connecticut is a non-profit trade association representing the housing and residential construction industry. Our goal is to ensure that HBRA of Eastern Connecticut members receive high value, strong customer service and have a strong connection with our organization. The Member Services Coordinator is a key link with our members. They will ensure the HBRA of Eastern Connecticut membership programs are well organized and meet the needs of diverse constituents across our region. They will work collaboratively with internal and external colleagues and partners to ensure membership is fully integrated across all facets of our program of work.

The candidate may work remotely, but will be required to attend events, meetings and visit members in Southeastern Connecticut. Candidate will be required to be in person in Rocky Hill office during on-boarding at regular intervals.

Membership Development & Services:

· Ensure that data about our members is accurate and up to date by entering and maintaining all office/electronic files and systems associated with membership

· Process membership applications

· Manage membership recruitment and renewal appeals and collections

· Monitor and report on key metrics related to membership growth and generate reports to inform member engagement strategy

· Represent HBRA Eastern CT at all Association events

· Orient new members

· Communicate membership value and benefits to current and prospective members

· Engage Board and volunteers in member recruitment and retention

· Actively participate in crafting long and short-term membership development strategy, including networking with peers at other associations to identify best practices

· Communications & Marketing – Communicating event/programs to members and regular social media posts

Sponsorships:

· Create sponsorship materials for events and other programs

· Research and identify potential sponsors

· Solicitation of potential sponsors

· Manage event and program sponsors and exhibitors, including managing sponsor relations and deliverables

Office Duties:

· Serve as central point of contact for members, responding to general inquiries

· Open mail and make regular bank deposits

· Maintain membership database records

· Maintain membership data records in NAHB Web Membership System

Qualifications

· A Bachelor’s Degree or equivalent

· Strong verbal communication skills

· Strong written communication skills

· Capable of working independently and as part of a team

· Good work ethic and a desire to “get the job done”

· Willingness to share own ideas

· Ability to prioritize and follow through effectively

· Commitment to high level of customer service

· Knowledge of Microsoft Office package (Word, Excel, PowerPoint, Publisher) or similar computer applications

Job Type: Part-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Experience:

• Sales Occupations: 2 years (Preferred)

Work Location: One location

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