Job description
To apply, please email your completed application and resume to hrmail@catalinaexpress.com. You may also mail in your application and resume to Human Resources at 385 E. Swinford St., Second Floor, San Pedro, CA 90731 or drop off your application at any one of our ticket windows.
We are now accepting applications for Reservations Sales Agents.
As an agent in our inbound Contact Center, you will promote our passenger services and Catalina Island. The primary responsibilities of the position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a "soft-sell" sales environment.
Qualified candidates will possess a minimum of 6 months Call Center, sales, or customer service experience, basic computer knowledge, typing skills of 35 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
Our Contact Center is open from 6:00am to 4:45pm Monday through Sunday. If hired, you may work between 32 - 40 hours per week. The job location is in our Contact Center in San Pedro. Starting rate of pay is $17.00 per hour.
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