RailPros provides comprehensive consulting services for the rail industry. We specialize in areas of RWIC/railroad flagging, project management, observation and inspection, real estate, rail design and engineering, training, and media production. As a leader in our industry, RailPros’ projects create long-term value for our clients from concept through operation by providing technical excellence and outstanding services. We are seeking a Collections Manager to join our growing team.

Our Collections Manager will implement continuous improvements of the collection’s functions, while also leading and directing the accounts receivable team.

Responsibilities:

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  Maintains and improves efforts to reduce DSO within company established goals.
• Ability to manage a team of employees to ensure the processes for the collections department are being followed.
• Build relationships with internal and external customers.
• Review accounts receivable aging reports daily.
• Coordinate with Billing and Operations in order to properly communicate with the customer.
• Manage weekly collections meetings with team members.
• Processes approved credit memos in the accounting system.
• Track and Monitor approved bad debt write-offs or negotiated settlements.
• Follows up timely with clients on any escalated accounts and resolves any issues.
• Provide weekly reporting of outstanding customers to Executive and Finance leadership team
• Implement continuous improvements in the collection processes.
• Ensuring that the company policy on collections is followed and that it is in line with state and federal regulations.
• Remaining informed of any legislative procedural training regarding debt collection.
• Hire, train, and mentor staff members in the collections department.
• Work with the CFO and/or Controller on any special projects.

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  College course work preferred

• Excellent communication skills required
• Self-motivated with the ability to engage and encourage team members
• Attention to detail and organizational skills required
• Highly proficient with Microsoft Office
• NetSuite experience preferred
• Previous collections experience required

Why RailPros:

Opportunity for growth/advancement – promotion/advancement from within. Be a part of a niche and essential industry that has continued growth and has remained stable during COVID (pandemic). Opportunity to be a part of exciting projects with a diverse and inclusive company culture. We offer company paid training/testing, license/certificates (PE, PMP, etc.), Medical, Dental, Vision, HSA, HRA, Accident Plan, Life Insurance, Disability, 401K, PTO, paid holidays and bonus opportunities.

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  MISSION – Serving Our Customers: RailPros is dedicated to being the premier engineering and diversified safety services company to America’s rail and transit industry.

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  VISION – Helping to Keep North America Moving: RailPros’ vision symbolizes our unique experience and dedicated approach to providing excellent service to the railroad and rail transit companies that move North America’s freight and improve people’s mobility and quality of life.

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  VALUES:

• Hungry: We are driven to work as a team, fostering a culture of continuous improvement and learning with a passion for action and excellence.
• Humble: We have compassion for our customers and work to earn their trust and solve their problems. We exist to help them succeed.
• Nimble: We are continually aware of changes in the industry, and we adapt quickly to meet the needs of our customers. Our talented and experienced rail people are available 24/7/365, we can mobilize and respond quickly, and we create and utilize the latest technology to provide exceptional service for our customers.

To learn more about RailPros click here.

Equal Opportunity Employer

RailPros is an Equal Opportunity Employer and makes employment decisions on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered partner status, age, national origin, or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws.