Available Title(s):
148O-YN_CS_NPS - Fiscal Technician Lead

Business Title:
Fiscal Technician Lead

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

Under general supervision of the Finance/Budget Manager, Housing & Dining Financial Services, lead and provide customer service to students, parents, guardians, faculty, staff, and the public relating to student housing and dining contracts. This position manages student information systems and performs credit control functions in relation to student housing and dining accounts, interpreting rules, policies, and procedures in relation to cash handling, customer service inquiries, and credit control. The Fiscal Technician develops and implements new procedures as appropriate. This position computes, processes, and reconciles student housing and dining accounts. Validates that the housing and dining website meets customer needs and liaises with technical staff, prepares reports for management, and trains personnel. Performs special projects as required.

Required Qualifications:

• High school graduation or equivalent.
  
• Two years of general clerical or fiscal experience, which includes six months of directing the work of others; OR equivalent education/experience.
  
• Experience working with Microsoft Office programs (Excel, Word and Outlook).
  
• Minimum of two years customer service experience in an educational or commercial/retail setting.
  
• Experience managing, receiving, and processing credit and debit transactions.

Preferred Qualifications:

• Experience using a large integrated accounts receivable system such a myWSU.
  
• Experience operating a cash register or POS system, receipting and processing cash and credit/debit transactions.
  
• Demonstrated ability to interpret and explain contracts, policies and procedures.
  
• Demonstrated ability to assist customers in the navigation of ecommerce websites to assist with self-service opportunities.
  
• Knowledge of relevant Washington State University policies and procedures, or those of a similar institution or employer.
  
• Demonstrated sensitivity to and experience in effectively working with diverse or multicultural populations.
  
• Intermediate to advance knowledge of Excel.

Additional Information:

Area/College:

Student Affairs

Department Name:

Housing & Dining Financial Services

City, State, Zip:

Pullman, WA 99164

Department Link:

https://housing.wsu.edu

Monthly Salary:

Range 37, $3,024.00 to $4,013.00 (Steps A - M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf.

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

FTE:

100%

This is a Permanent position.

Posting Close Date:

The post closing date has been revised: Applicants must now submit their completed application by Monday, May 22, 2023 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the required documents to their online application. External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.

Applicants are encouraged to upload as a PDF, if possible. Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume
  
• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Fiscal-Technician-Lead_R-9377

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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