Job description

Job Summary
The Accounts Receivable Specialist is responsible for billing, collections, and posting for assigned accounts, in an accurate and timely manner. This position resolves billing issues and reports on trends.

Qualifications

• Associate degree in a related field and/or the equivalent combination of training, education, and experience, required
• 3-5 years of medical accounts receivable and billing experience
• Expert in Microsoft Office, including Word and Excel
• Excellent written and verbal communications
• Ability to manage multiple tasks to prioritize needs
• Strong attention to detail
• Strong interpersonal skills with a focus on customer service
• Personable and positive demeanor, especially when dealing with customers and patients
• Ability to work independently with minimal supervision
• Ability to establish and maintain effective working relationships with peers, providers, management staff and contacts inside and outside of the organization
• Excellent follow up, problem solving and organizational skills

Responsibilities

• Manage collection activities of outstanding accounts receivable dollars from patients and insurance payers.
• resolve billing problems
• reducing accounts receivable delinquency

• Develop positive relationships with clients, payer representatives, and colleagues
• Investigate and resolve disputes/issues, working with other departments as needed
• Analyze and report trends; suggest process improvements
• Meet or exceed required departmental deadlines and goals on a consistent basis
• Maintain strict confidentiality in accordance with HIPAA regulations and company policy
• Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties
• Comply with departmental and company-wide policies and procedures
• Post payments as needed, ability to balance books
• Enter charges according to coded detail
• Ability to change tasks quickly as business needs dictate
• Account for internal control responsibilities in line with the organization’s objectives
• Ability to handle Protected Health Information in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA)
• Other duties as assigned

Work Environment/Physical Demands/Travel Requirements

• Remote Position
• Primarily sedentary, using a computer and phone very often
• Travel: None

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Medical billing accounts receivable: 3 years (Required)
• physical therapy accounts receivable: 3 years (Required)
• orthopaedic accounts receivable: 3 years (Required)

Work Location: Remote

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