Typical Hiring Range: $18.485 - $22.350 hourly (to be commensurate with qualifications)
This position has an anticipated work schedule of 25 hours per week, Monday - Friday, 5 hours each day between 8:00am – 5:00pm, subject to change.
Under FLSA guidelines, this position is non-exempt.

Provides administrative and related support to assigned program in the Children, Youth and Family Services Division. Assists with the coordination and facilitation of services to clients and families within the Children, Youth and Family Services Division of the El Paso County Department of Human Services (DHS).

• Provides administrative support and coordinates client related services in support of assigned program.
• Connects clients with community resources, coordinates appointments and meetings with community professionals and assists clients in developing and implementing support systems.
• Coordinates, oversees and documents client interactions and contact ensuring appropriate interaction as assigned.
• Attends and testifies in DHS case court hearings based on intervention with clients as needed.
• Arranges and provides transportation for clients to appointments, therapy, school, court hearings, etc. and assist with the purchase of necessary items as needed.
• Participates in meetings and staffings as requested; attends training and workshops.
• Provides support to caseworkers, supervisors and managers as needed.
• Performs other duties as required.

Knowledge, Skills, and Abilities:

• Ability to understand and promote Family Centered Practice.
• Ability to communicate and work effectively with co-workers, clients, other agencies, the public, and the courts. Ability to efficiently plan, schedule, and organize.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problems solving skills.
• Working knowledge of casework practices, procedures, and guidelines.
• Ability to accurately and efficiently complete the necessary paperwork, reports, and documentation.
• Ability to use personal computer software applications such as Microsoft Office, including Word and Excel.
• Ability to work independently as appropriate.
• Ability to use standard office equipment to include computer, fax machine, copier, and telephone.
• Maintain regular and punctual attendance.

Required Education and Experience:

• High school diploma or equivalent education.
• Minimum six months full-time public contact experience in human services or a related field.
  • Substitution for public contact experience may include successful completion of a certificate program and/or college course equivalent to public contact in Human services or a related field.

Licenses/Certificates:

• Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual.

Pre-Employment Requirements:

• Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, drug screen, and physical examination.

Duties are performed in an office environment, clients' homes, schools, jails, court, etc. May be exposed to hostile family situations and individuals; exposed to unsanitary and hazardous conditions. Hybrid remote work environment dependent upon Department discretion and business needs. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require evening and weekend hours. Local and non-local travel may be required. Occasional lifting of files, supplies, children: exerting 20 lbs – 50 lbs occasionally; 10 lbs – 25 lbs frequently, or up to 10 lbs constantly. This is a part-time position regularly working up to 25 hours per week.