Job description
Supervisor, PV Codes and Standards Engineer
Department/Division: 732 - Fulfillment Operations
Location: San Juan, PR and/or Hybrid Remote Schedule
Reports to: Director, Project Engineering & Installation Quality Control
Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independence TM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of
every person.
Come be a part of the fastest growing segment of the energy industry!
The Supervisor, PV Codes and Standards Engineer Position
Sunnova Energy is searching for a Supervisor of PV Codes and Standards Engineer for our PV Codes and Standards team. This position primarily supports the Engineers and Specialists activities, ensuring dealers meet the Company quality standards and any applicable codes on their installations by providing design, installation, commissioning, and troubleshooting support for solar and solar storage systems. Additionally, the supervisor is responsible for the continuous innovation of the design and installations of our dealers to ensure the best customers experience and low cost of ownership under Sunnova’s warranty terms. A keen knowledge of Sunnova’s business model and an awareness of impacts to various departmental stakeholders is a must.
Supervisor, PV Codes and Standards Engineer Responsibilities
- Supervises team of PV Codes and Standards Engineers and Specialists to complete daily reviews of electrical and mechanical designs applied to the NEC, local jurisdictional requirements, manufacturer guidelines, and Company standards, as well as a daily review of finished installations within companies established by SLA
- Conducts daily reviews of electrical and mechanical designs for smaller companies (~5% volume) within the Dealer Network or when needed by team
- Provides solutions for unresolved or complex issues, including administrative problem-solving support to internal operations staff and Dealers, and collaborating closely with dealers, internal technical teams, and manufactures to resolve technical issues in a timely manner
- Works with the Account Manager and assists in remedying escalated issues within our Dealer network
- Encourages individual professional growth and development by meeting mandatory project deadlines, displaying skills competency, and supporting department-based goals which contribute to the success of the organization; serves as a mentor
- Acts as a key decision maker for complex engineering issues; potential larger scale business implication issues shall be reviewed and approved by management
- Stays up to date on changes to electrical codes, standards, and best practices on behalf of Engineering Department; tracks applicable requirements, codes, standards, guidelines related to system designs
- Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting, and enforcing policies and procedures, resolving staff issues, making hiring and termination decisions or recommendations, and administering disciplinary action as required
- Answers inbound customer and contractor calls and emails; handles customer service on technical related issues – on the phone or in person during site visits
- Completes other necessary duties as assigned
Minimum Requirements
- Bachelor's degree in Electrical Engineering
- 3-5 years of experience in the Solar Industry
- 3-5 years’ experience as a Project Controller or Engineering Assistant in the engineering, design/build, EPC or energy sector
- Experience resolving customer service issues and diagnosing or troubleshooting PV, PV Storage systems, and its electrical components for proper system performance
- Must be certified, where applicable, on each technology relevant to installations
Preferred Qualifications
- Bilingual, English and Spanish
- Proficiency using Microsoft Office Suite
- Familiarity with the National Electric Code (NEC) and residential construction
Additional Knowledge, Skills and Abilities
- Knowledge of mechanical design, electrical design, and theory
- Familiarity with current residential PV electrical and mechanical equipment
- Must be detail oriented and efficient
- Ability to identify solutions to resolve technical problems
- Keen understanding of technology integration of existing electrical systems
- Demonstrates the ability to make reports based upon findings
- Ability to create strategies based on goals and initiatives
- Strong problem-solving skills
- Ability to read and interpret construction documents, includes drafted plans, sections, elevations, schematics, and wiring diagrams
- Strong organization skills and communication, both verbal and written
- Demonstrates the ability to make reports based upon findings
Working Conditions
- Open office environment with ability to work remotely as required
- Willingness to work outside of regular hours as required to address business needs of strategic partners
- 10% estimated domestic travel
Benefits
Sunnova offers a generous employee reward package that includes:
- Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
- Competitive compensation & annual bonus
- Paid time off, including 10 holidays and Paid Parental Leave
- Cell phone allowance for many roles
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