Job description

Do you want to be a part of the first nationwide managed technology solutions provider?
Launch your IT career by joining Meriplex as a Senior Field Engineer! By working onsite with clients to support network configurations, hardware, software, and operating systems, the Senior Field Engineer is vital in helping Meriplex deliver exemplary service to their customer base. If you are looking to leverage and grow your technical expertise, apply today and join a group of enthusiastic technical professionals, eager to help Meriplex lead the industry!
Meriplex is a managed technology solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. As a trusted partner, we deliver business-driven solutions that provide the scalability and support needed to power growth for organizations.
In this position, you will:

• Provide end-user support and assist with incidents and service requests.
• Install, troubleshoot, and maintain hardware and Operating Systems.
• Support the Point-of-Sale system and other line of business applications.
• Identify, analyze, and repair service failures, order and replace parts as needed.
• Rely on instructions and pre-established guidelines to perform the functions of the job.
• Install new software releases and system upgrades, evaluate and install patches, and resolve software related problems.
• Perform system backups and recovery.
• Maintain data files and monitor system configuration to ensure data integrity.
• Rely on experience and judgment to plan and accomplish goals.
• Mobile device management.

Knowledge, Skills, and Abilities:

• Broad knowledge base spanning networking and server infrastructure.
• Manage time efficiently, meet personal goals, and work effectively with other members of the team.
• Self-starter who takes initiative and works well with limited direction.
• Work efficiently and accurately to always present a professional image to customers/clients and technology partners.
• Excellent spoken and written communication, interpersonal, and relationship building skills.
• Possess a strong desire to continuously learn.
• Confidently demonstrate leadership skills.

Education, Experience, and Certifications:

• 5-10 years of relevant technical experience.
• Experience with:
• Microsoft Active Directory (AD)
• Domain Name Services (DNS)
• Windows Server 2008, 2012, 2016
• SAN and VMWare administration
• Cyber Security software / Firewalls
• Enterprise Wireless
• Networking / Routing and switching
• VoIP Phone System

Work Schedule/Travel:

• This is an onsite position in New Rochelle, New York.
• Standard Meriplex business hours of Monday – Friday 8:00 AM to 5:00 PM
• In addition to the normal work shifts, you must periodically be able to work on-call, after-hours, and holidays, if required.

Physical Demands:
Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
As a full-time Meriplex employee, you will receive benefits and competitive pay. You will become eligible for the following benefits after 30 days plus the 1st of the month:

• Cigna PPO and HSA plans.
• Dental (including orthodontic coverage) and vision plans.

• Employer Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Cigna medical plan with HSA.

• Healthcare and Dependent Care Flexible Spending Accounts (FSA).

• 401(k) with 100% employer match up to 3% after 90 days.

• Employer paid Basic Life, AD&D, short-term and long-term disability insurance.

• Employee Assistance Program.

• Paid-Time Off.
• Voluntary benefits include: critical illness, hospital indemnity, accident insurance, legal services.
• Expected Compensation $90,000 - $105,000/salary + benefits.

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• New Rochelle, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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